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Sales Manager

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Reiss

15d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • London

AI generated summary

  • You need prior team supervision experience, a background in premium customer service, strong coaching skills, flexibility, excellent communication, and the ability to thrive under pressure.
  • You will deliver exceptional customer service, inspire your team, monitor KPIs, provide product knowledge, engage in store operations, conduct team briefs, and support team development.

Requirements

  • Previous experience of supervising a team
  • Strong background in a customer facing role ideally within a premium or luxury environment
  • Ability to guide and coach others
  • Flexibility and ability to adapt to changing priorities
  • Ability to work in a fast-paced retail environment
  • Have excellent communication and interpersonal skills
  • Have excellent organisational and decision-making skills
  • Excels under pressure

Responsibilities

  • Delivering a premium, genuine and tailored customer service experience which exceeds our customers' expectations
  • You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
  • Drive sales by monitoring the team's KPIs and leading by example with exceptional service
  • Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team
  • Providing an in depth knowledge of our brand and our products to our customers and your team
  • Actively engage and undertake duties that supports the store operations
  • Delivering team briefs and contribute to team meetings
  • Supporting the store management in assisting with team development

FAQs

What is the main responsibility of the Sales Manager?

The primary responsibility of the Sales Manager is to support the management team, motivate team members to achieve targets, and maintain a safe and efficient store environment while delivering exceptional customer service.

What qualifications are needed for the Sales Manager position?

Candidates should have previous experience supervising a team, a strong background in customer-facing roles preferably within a premium or luxury environment, excellent communication and interpersonal skills, and the ability to guide and coach others.

What type of work environment should a Sales Manager expect?

The Sales Manager should expect to work in a fast-paced retail environment that requires flexibility and the ability to adapt to changing priorities.

How do we encourage team development as a Sales Manager?

As a Sales Manager, you will support store management in assisting with team development, actively engage in team briefs, and contribute to team meetings.

Is there an employee discount for working at Reiss?

Yes, employees receive a discount of up to 75% on Reiss products.

What kind of training programs does Reiss offer?

Reiss provides structured training and development programs to support employee growth and learning.

Are there any bonuses offered for employees?

Yes, there are sales and service bonus schemes, as well as a refer-a-friend bonus scheme and a long service bonus scheme.

How many holiday days are provided for employees?

Employees are entitled to 25 days of holiday.

Does Reiss promote diversity within its workforce?

Yes, Reiss recognizes the importance of diversity and ensures that its hiring processes are fair, transparent, and promote equality of opportunity for all candidates.

Can I apply for the position if I don't meet all the qualifications listed?

Yes, Reiss encourages candidates to apply even if they feel they do not meet all the requirements, as they value individuals who can add to the company culture and have a learning mindset.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

PREMIUM, QUALITY, TIMELESS The Reiss philosophy centers on creating and producing directional, design-led menswear, womenswear and accessories. Reiss prides itself with an uncompromising commitment to delivering innovative, original products combining exceptional design, quality and value. At the heart of our business are our people. We all have a part to play in our continued success. Our people values are integral to this and support the entrepreneurial spirit that Reiss was built on: FOCUS Is all about having a clear sense of what needs to be achieved to succeed and exceed, having a strong perspective on your area of the business or your role, and knowing how you can move it forward. PASSION Is all about being committed and taking pride in your approach to your role and the brand, going the extra mile and inspiring others. DRIVE Is all about how you will make things happen as you strive for excellence, being self – motivated, ambitious and accountable for your actions.