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Sales Manager

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Talbots

16d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Anderson

AI generated summary

  • You must be passionate about sales, customer-focused, professional, an inspiring mentor, organized, tech-savvy, and physically capable, with flexible availability for a fast-paced environment.
  • You will foster a culture of hospitality, provide style advice, achieve sales metrics, coach the team, prioritize tasks, stay informed on trends, ensure policy compliance, and build positive relationships.

Requirements

  • Passionate about selling, with a natural ability to generate thoughtful ways to drive new traffic into the store.
  • A model of professionalism with strong work ethic, integrity, and respect for others.
  • Customer-centric, understanding how the importance of exceptional service contributes to growing store sales.
  • An educator, coach and mentor that inspires team associates based on their individual strengths.
  • Organized and strategic with the ability to make independent decisions and capable of working in a fast paced ever changing environment.
  • A clear communicator of business-related information, and brand initiatives.
  • Ambitious, enthusiastic and friendly, with the ability to work cooperatively in a diverse work environment.
  • Possess the technological aptitude to navigate, coach and train computer POS/iPad/handheld systems.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.
  • Have open availability of 40 hours per week.

Responsibilities

  • Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships both internally and externally.
  • Help customers to look and feel their best by providing style advice based on their specific needs.
  • Provide exceptional and meaningful customer service experiences that promote the product and builds brand loyalty.
  • Achieve sales and hospitality driven metrics in key measurable areas including: clientelling/outreach, appointment setting, Talbots Classic Awards etc.
  • Reinforce consistent selling and service standards through coaching, training, and accountability.
  • Prioritize daily tasks and responsibilities to meet the needs of the customer, team and business.
  • Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business.
  • Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved.
  • Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws.
  • Develop and maintain positive working relationships that support a productive work environment.

FAQs

What is the primary focus of the Sales Manager position at Talbots?

The primary focus of the Sales Manager position is to create and foster a culture of hospitality through exceptional customer experiences, drive sales, and develop a strong team of associates.

What qualifications are required for this position?

Candidates must possess a strong work ethic, integrity, and respect for others, along with a passion for selling, customer-centricity, and the ability to coach and mentor team associates.

Is previous retail experience required for this role?

While the job description does not explicitly state this, previous experience in retail, especially in sales or management positions, would be beneficial for this role.

What are the typical working hours for this position?

The Sales Manager must have open availability of 40 hours per week and may be required to work a flexible schedule that includes opening and closing shifts, weekends, and holidays.

What incentive opportunities does Talbots offer to Sales Managers?

Talbots offers various incentive opportunities, including growth potential and referral programs, in addition to a comprehensive benefits package.

What types of support does Talbots provide to its employees?

Talbots provides a comprehensive benefits package, a generous merchandise discount, and other perks such as discounts on travel and shopping.

How does Talbots promote a culture of diversity and inclusion?

Talbots is committed to respecting, honoring, and valuing diversity while cultivating a dynamic and inclusive culture, as outlined in their "WE CARE" values.

Are there physical requirements for the Sales Manager position?

Yes, candidates should be comfortable climbing ladders, moving around regularly, standing for extended periods, and lifting or moving items weighing at least 40 lbs.

What does the Sales Manager do to drive store sales?

The Sales Manager will achieve sales and hospitality-driven metrics in measurable areas, provide exceptional customer service, and develop positive working relationships to promote a productive work environment.

Where is the Sales Manager position located?

The Sales Manager position is located at Store 01119 in Anderson, SC.

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Talbots

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

Talbots began from a singular & personal vision, inspired by a joy of discovery and fueled by a commitment to timeless and timely fashion, extraordinary quality and memorable service. In 1947, Rudy and Nancy Talbot, two passionate and entrepreneurial New Englanders, put an ad in The New Yorker. And what started out as 3000 fliers ultimately became a catalog with a cult following—treasured for its spirited voice and modern classic product. Soon they moved into an historic Hingham, Massachusetts, house where they painted the front door a welcoming red to signal that here was an oasis of inspiration and hospitality. Through the decades, Talbots has expanded beyond New England and developed a devoted following of smart shoppers who rely on gracious service, great quality, timeless pieces—and Talbots famous "surprise and delight."​ Today Talbots is a dynamic combination of heritage and innovation, translating the original Talbots DNA for today's culture. Our omni-channel expression includes 500 core and outlet stores, throughout the country and Canada, and a growing e-commerce business.