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Sales & Marketing Coordinator

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Dubai

AI generated summary

  • You need a high school diploma or G.E.D., at least 1 year of related experience, and knowledge of Opera is a plus. No supervisory experience or certifications required.
  • You will assist with office tasks, prepare sales documents, promote brand awareness, manage client communications, maintain guest relations, and support team goals while ensuring compliance with company standards.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None
  • Knowledge of Opera is a plus.

Responsibilities

  • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
  • Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
  • Promote awareness of brand image internally and externally.
  • Gather materials and assemble information packages (e.g., brochures, promotional materials).
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
  • Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
  • Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Comply with quality assurance expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for this position?

The job title is Sales & Marketing Coordinator.

Where is the job location?

The job location is The St. Regis Dubai The Palm, Palm Jumeirah, Dubai, United Arab Emirates.

Is this position full-time or part-time?

This position is full-time.

Does this position require any supervisory experience?

No, this position does not require supervisory experience.

What are the preferred educational qualifications for this job?

The preferred educational qualification is a high school diploma or G.E.D. equivalent.

Is there a required license or certification for this position?

No, there is no required license or certification for this position.

What type of work experience is preferred for applicants?

At least 1 year of related work experience is preferred.

Is knowledge of Opera software beneficial for applicants?

Yes, knowledge of Opera is considered a plus for applicants.

What are some of the key responsibilities of the Sales & Marketing Coordinator?

Key responsibilities include performing general office duties, preparing sales-related documents, promoting brand awareness, answering guest questions, and maintaining positive working relationships with others.

How does the company view diversity and inclusion in the workplace?

Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. They believe in non-discrimination on any protected basis.

What is emphasized in the service philosophy of St. Regis Hotels & Resorts?

St. Regis Hotels & Resorts emphasizes delivering exquisite experiences and providing an uncompromising level of bespoke and anticipatory service.

Is prior experience in a similar role mandatory for applying?

While related work experience is preferred, it is not explicitly stated as mandatory, allowing candidates with less experience to apply.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.