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Sales Operations Analyst III

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RELX Group

11d ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Data
  • Manila
  • Quick Apply

AI generated summary

  • You should have a bachelor's degree, 2-3 years in a BI or data analyst role, knowledge of databases and visualization tools, strong Excel skills, and effective communication abilities.
  • You will analyze business processes, improve reporting, support Sales Operations, create dashboards, train users, and provide insights for enhanced productivity and decision-making.

Requirements

  • Bachelor’s degree; preferably in general business, accounting, finance, computer science, statistics or a similarly related field
  • Minimum 2-3 years of experience working in a similar business intelligence or data analyst role, preferably serving a Sales or Customer Service teams
  • Basic Knowledge of Databases (MSSQL, Snowflake, ...)
  • Basic Knowledge of Data visualization platforms (Tableau, Power BI...)
  • Strong analytical skills with a naturally curious mind set
  • Proficiency with Microsoft Excel & PowerPoint required
  • Ability to work independently
  • Strong organizational skills to provide timely and consistent support
  • Effective written and verbal communication and organizational skills
  • Knowledge of ETL Software (DBT, Talend) is a plus
  • T-SQL knowledge is desired

Responsibilities

  • Work hand in hand with our stakeholders to understand the business processes and challenges, and develop proposals as to how data can help
  • Evaluate our reporting portfolio, and help identify possible improvements and new reporting needs
  • Works with the other members of the team to design, build and maintain Nexus, our advanced Data Warehouse
  • Works closely within our international organization (Finance, Operations, Sales, Content, IT...) to ensure our data is aligned, reliable, up to date and useful
  • Provide dedicated support to our Sales Operations team to help set quotas, calculate performance and execute commission payments
  • Define clear specifications, plan, then develop user-friendly dashboards and compelling data visualizations which provide clear and actionable insights
  • Provide training and support to our user base, promoting our tools and maximizing usage
  • Collaborate with other analysts, data governance experts and technical experts within the team as well as in the broader Elsevier Data & Analytics community to share best practices
  • Provide insights on the business about how to meet/overachieve business expectations through in-depth business knowledge and data analysis
  • Deliver simple & and complex dashboards using Salesforce.com and Tableau reporting environments
  • Acquire an in-depth understanding of business challenges facing internal customers and develop solutions to overcome those challenges
  • Help our sales colleagues drive our sales organization to be more productive by building and improving key sales tools and train front end users on their effective use increasing the institutional knowledge of the team
  • Play a role in the monthly processing of Sales reports, compensation calculators and payout statements
  • Perform ad hoc analyses and presentations as required

FAQs

What is the primary responsibility of the Sales Operations Analyst III?

The primary responsibility is to improve the effectiveness of the Clinical Solutions Sales organization by delivering actionable sales insights and reporting to sales representatives, sales leaders, and senior management.

What qualifications are required for this role?

A Bachelor’s degree in general business, accounting, finance, computer science, statistics, or a related field is required, along with a minimum of 2-3 years of experience in a business intelligence or data analyst role, preferably serving Sales or Customer Service teams.

What technical skills are necessary for this position?

Basic knowledge of databases (such as MSSQL or Snowflake), data visualization platforms (like Tableau or Power BI), proficiency with Microsoft Excel and PowerPoint, and desired knowledge in T-SQL are necessary. Knowledge of ETL software (DBT, Talend) is a plus.

Who does the Sales Operations Analyst III collaborate with?

The analyst works closely with stakeholders across various functions such as Finance, Operations, Sales, and IT, as well as collaborating with other analysts and data governance experts within the team and the broader Elsevier Data & Analytics community.

What types of tools and platforms will the analyst be using?

The analyst will primarily use Salesforce.com and Tableau for reporting and dashboard creation, along with databases such as MSSQL or Snowflake for data management.

Is experience in data analysis a prerequisite for this job?

Yes, a minimum of 2-3 years of experience in a similar business intelligence or data analyst role is required.

Are there opportunities for professional development in this role?

Yes, there will be opportunities to provide training and support to the user base and collaborate with peers, which can help in expanding your professional skills and knowledge.

What is the working environment for this position?

The position supports a hybrid work model, allowing flexibility in terms of in-office and remote work.

How is the work performance evaluated for this role?

The performance is evaluated based on the ability to provide actionable insights, improve sales productivity, and deliver timely reporting and dashboards that meet business expectations.

Does LexisNexis promote diversity in its hiring process?

Yes, LexisNexis is an equal opportunity employer and is committed to providing a fair and accessible hiring process, considering all qualified applicants without discrimination based on various protected characteristics.

A global provider of information-based analytics for professional and business customers across industries.

Technology
Industry
10,001+
Employees
1880
Founded Year

Mission & Purpose

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions. Please note that RELX does not contact people through social media and offer them jobs or contracts. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx