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Sales Operations Executive (m/f/d)

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TD SYNNEX

5d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Berlin

AI generated summary

  • You should have strong attention to detail, be process-driven, customer-focused, numerate, organized, and skilled in time management. Proficiency in SAP R3 and MS Office is preferred.
  • You will manage daily order loading, support sales activities, resolve customer queries, prioritize tasks, build relationships with sales teams, and escalate issues as needed.

Requirements

  • - Strong attention to detail
  • - Process driven & results orientated
  • - Customer focused
  • - Excellent organization skills
  • - Effective time management and prioritizing skills
  • - Numerate
  • - Excellent communication skills
  • - Excellent customer relations skills
  • - SAP R3 (preferable)
  • - Working knowledge of Word, Excel, Outlook

Responsibilities

  • Responsible for daily order loading and quote activity, including any electronic order processing
  • To support all aspects of the sales activity to help the business achieve both team and company targets
  • Priorities own tasks to ensure agreed deadline or SLA is achieved
  • Ownership of customer queries in an efficient and professional manner to an early resolution
  • Develop strong relationships with Internal Sales
  • Escalate any issues in a timely manner to the Sales Operations Team Leader or Manager
  • Proactively support the business working a shift pattern, as required
  • In Advanced Solutions, the SOE books customer orders and does not perform quoting (this is done by the Internal Sales Specialist)

FAQs

What is the primary purpose of the Sales Operations Executive role?

The primary purpose of the Sales Operations Executive role is to support the internal sales function by processing sales orders and providing accurate quotations.

What are the main responsibilities of the Sales Operations Executive?

The main responsibilities include daily order loading, supporting sales activities, managing customer queries, developing relationships with internal sales, and escalating issues to the Sales Operations Team Leader or Manager.

Is experience with SAP R3 required for this position?

While SAP R3 experience is preferable, it is not mandatory.

What skills are essential for the Sales Operations Executive role?

Essential skills include strong attention to detail, being process-driven and results-oriented, excellent organization and communication skills, customer relations skills, and effective time management abilities.

Are there opportunities for career development in this role?

Yes, the company offers formal leadership and professional development programs, as well as many on-demand courses to accelerate your career path.

Does the role require working in shifts?

Yes, the role may require working a shift pattern as needed, in order to support the business efficiently.

What kind of relationship should the Sales Operations Executive develop with internal sales?

The Sales Operations Executive should develop strong relationships with Internal Sales to support sales activities and achieve business objectives.

What additional benefits does the company offer?

The company offers various elective benefits tailored to your country, programs for personal well-being, diversity and inclusion initiatives, and opportunities to connect with the community.

What should I do if I don't meet every requirement listed in the job description?

You are encouraged to apply anyway, as the company values diverse candidates and may consider you a good fit for the role despite not meeting every single requirement.

TD SYNNEX

Consulting
Industry
10,001+
Employees

Mission & Purpose

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.