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SALES PROFESSIONAL

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Amsterdam

AI generated summary

  • You must have luxury retail sales experience, strong customer relationship skills, sales performance, bilingual in Dutch and English, and a focus on self-development and professional presentation.
  • You will achieve sales goals by providing excellent customer service, building a loyal client base, and participating in merchandising and online sales while staying informed about market trends.

Requirements

  • Advanced experience in (luxury) retail sales and service
  • Consistently acquires, develops and retains customer relationships
  • Strong performer across all sales platforms including progressive ways of selling
  • Contributes to store sales objective as well as achieving personal sales goals
  • Communicates with confidence, required language: Dutch and English (other languages can be a plus)
  • Exhibits pride through a positive demeanor, body language, personal presentation and dress standards in line with the Ralph Lauren expectations
  • Identifies and acts on self-development opportunities to improve performance

Responsibilities

  • Meet store and personal sales objectives and KPI’s by delivering an elevated level of service and experience to all customers in store and via outreach
  • Acquire, develop and retain a loyal client base of Very Important Customers (VIC’s) through competently utilising the company clientelling tools and progressive ways of selling
  • Participate in online sales platforms and digital sales
  • Promote and leverage other in- store services available to customers, including but not limited to: Alterations, Gift cards, Personalization, Delivery service, Transfers, Holds, Private appointments, Ralph Lauren Home, on- line and digital services and other store locations
  • Remain up to date with competitor activity including trends, events, campaigns within the local and wider community.
  • Participate in store merchandising activities in line with the Ralph Lauren Brand Image directives and standards, including but not limited to: Daily stock maintenance and Folding standards, Replenishment, Product transfers, New product launches and Seasonal floor changeovers
  • Assist customers in all areas of the customer journey
  • Actively participate and contribute to store Brilliant briefs and training

FAQs

What is the job title for the position available?

The job title is Sales Professional.

Where is the job located?

The job is located in Amsterdam, Netherlands.

What are the working hours for this position?

The position requires 32 to 38 hours of work per week.

What company is hiring for this position?

Ralph Lauren Corporation is hiring for this position.

What are the main responsibilities of the Sales Professional?

The Sales Professional is responsible for meeting sales objectives, acquiring and retaining a loyal client base, participating in online sales, promoting in-store services, and contributing to merchandising activities.

What experience is required for this position?

Advanced experience in luxury retail sales and service is required.

What languages are necessary for this role?

Proficiency in Dutch and English is required, and knowledge of other languages is a plus.

Is a background in customer relationship management important for this role?

Yes, consistently acquiring, developing, and retaining customer relationships is essential for this role.

How should candidates present themselves for this position?

Candidates should exhibit pride through a positive demeanor, body language, personal presentation, and dress standards in line with Ralph Lauren expectations.

Are there opportunities for self-development in this role?

Yes, identifying and acting on self-development opportunities to improve performance is encouraged in this role.

“Be anything you want to be. And be many things.” – Ralph Lauren

Fashion & Arts
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Ralph Lauren is a globally renowned fashion brand that epitomises timeless elegance and iconic style. With a rich heritage spanning several decades, Ralph Lauren has become synonymous with luxury and sophistication. The brand offers a wide range of products, including clothing, accessories, fragrances, and home furnishings, all reflecting impeccable craftsmanship and attention to detail. Known for its classic designs and impeccable quality, Ralph Lauren has established itself as a symbol of refined taste and effortless sophistication. With a commitment to delivering exceptional products and exceptional customer experiences, Ralph Lauren continues to inspire and captivate fashion enthusiasts around the world.