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Sales Professional, Keyholder

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Ralph Lauren

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • East Hampton

AI generated summary

  • You need 2-4 years of retail sales experience in luxury, strong communication skills, and the ability to build positive relationships with customers and co-workers.
  • You will manage store opening/closing, support daily tasks, ensure customer service excellence, achieve sales goals, maintain visual standards, and uphold a professional appearance.

Requirements

  • 2 - 4 years of retail sales experience, preferably within the luxury retail market.
  • Strong written and oral communication skills
  • Ability to build and maintain positive working relationships with customers, management and co-workers.

Responsibilities

  • Building responsibilities: Opening/Closing procedures of store (i.e., open and close registers for business), complete returns and exchanges in the absence of a manager, open/close the doors to the building.
  • Support the management team with the maintenance of daily tasks.
  • Upholds customer service and training standards in the store. Exemplify excellence in customer service responsibilities. Identifies and communicates training needs to management.
  • Partner with managers in checking Task Tracker and Retailweb for updates weekly. Communicate tasks and follow up to management and associates.
  • Achieve or exceed agreed upon annual sales volume objectives. Formulate action plans that maximize strategic business opportunities (i.e. promotional/special events, advertised & editorial product) and drive sales.
  • Provide a memorable shopping experience by employing exceptional levels of customer service. Always be approachable, accessible, and gracious in all business interactions
  • Acquire and maintain knowledge of Polo’s product and visual presentation standards in order to effectively service customers.
  • Maintain merchandise in accordance with Polo’s visual presentation standards. Actively participate in all merchandising activities including, but not limited to, daily stock maintenance, product transfers, folding, & floor changeovers
  • Strives to develop the ability to maintain an environment that projects a high level of taste and sophistication consistent with Polo’s lifestyle philosophy.
  • Maintain a professional appearance consistent with established guidelines.

FAQs

What is the pay range for the Sales Professional, Keyholder position?

The pay range for this position is $18.54 - $29.57 per hour, depending on experience and geographic location.

What are the essential duties of a Keyholder?

Essential duties include opening and closing the store, supporting management with daily tasks, maintaining customer service standards, achieving sales goals, and participating in merchandising activities.

What kind of experience is required for this position?

The position requires 2 - 4 years of retail sales experience, preferably within the luxury retail market.

Are there any specific skills needed for this job?

Yes, strong written and oral communication skills, along with the ability to build and maintain positive relationships with customers, management, and co-workers are essential.

Is this position full-time or part-time?

The job description does not specify; you may need to check with the hiring team for full-time or part-time details.

What company is hiring for this position?

Ralph Lauren Corporation is hiring for the Sales Professional, Keyholder position.

What is the work environment like for this job?

The work environment is a retail setting where delivering exceptional customer service is a top priority, and maintaining a professional appearance is essential.

Will there be opportunities for training and development in this role?

Yes, the Keyholder is responsible for upholding training standards and identifying training needs for associates.

Are there any benefits associated with this position?

The job description does not provide details on benefits; you may need to inquire about health, retirement, and other benefits during the application process.

What is the primary goal for someone in this position?

The primary goal is to achieve individual sales targets while providing a memorable shopping experience for customers.

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Ralph Lauren

“Be anything you want to be. And be many things.” – Ralph Lauren

Fashion & Arts
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Ralph Lauren is a globally renowned fashion brand that epitomises timeless elegance and iconic style. With a rich heritage spanning several decades, Ralph Lauren has become synonymous with luxury and sophistication. The brand offers a wide range of products, including clothing, accessories, fragrances, and home furnishings, all reflecting impeccable craftsmanship and attention to detail. Known for its classic designs and impeccable quality, Ralph Lauren has established itself as a symbol of refined taste and effortless sophistication. With a commitment to delivering exceptional products and exceptional customer experiences, Ralph Lauren continues to inspire and captivate fashion enthusiasts around the world.