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Sales Retail Associate

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AutoNation

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Des Plaines

AI generated summary

  • You must have a high school diploma, sales experience, strong communication skills, customer focus, tech proficiency, goal-driven mindset, and a valid driver’s license with a safe record.
  • You will guide customers through vehicle purchases online and in-person, respond to inquiries, negotiate payment options, and ensure exceptional service and satisfaction throughout their experience.

Requirements

  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver’s license and an acceptable, safe driving record

Responsibilities

  • The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.
  • Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
  • With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.
  • Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

FAQs

What educational qualifications are required for the Sales Retail Associate position?

A high school diploma or equivalent is required for the Sales Retail Associate position.

Is prior sales experience necessary for this role?

Yes, prior sales experience is preferred, particularly in a retail environment.

What skills are essential for success in this role?

Essential skills include outstanding communication, consultative and interpersonal skills, as well as strong organizational abilities.

Will I receive training for the e-Commerce Sales Associate role?

Yes, training will be provided to help you succeed in your e-Commerce Sales Associate role.

Are follow-ups with customers expected?

Yes, the willingness to follow up with customers is a key requirement of the role.

Does AutoNation offer benefits to its associates?

Yes, AutoNation offers competitive compensation, 401k matching, health, dental, and vision insurance, and more.

How does AutoNation contribute to the community?

AutoNation raises and donates millions of dollars to cancer research and treatment through its DRV PNK mission, partnering with cancer charities nationwide.

Is a valid driver's license required for this position?

Yes, a valid in-state driver’s license and an acceptable, safe driving record are necessary for this position.

Does AutoNation encourage a diverse workplace?

Yes, AutoNation is committed to creating a diverse, equitable, and inclusive environment and welcomes candidates from all backgrounds.

Are there opportunities for discounts on vehicle purchases for associates?

Yes, associates can enjoy purchase and discount programs for new and pre-owned vehicles, services, parts, and accessories.

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AutoNation

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.