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Sales & Stock Assistant (m/w/d)

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Cartier

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Munich

AI generated summary

  • You need a customer-focused background, luxury sales experience (preferably in jewelry/watches), strong communication skills, flexibility, team spirit, and knowledge of SAP or similar.
  • You will advise clients, manage customer relations, handle inventory, oversee deliveries, and support e-commerce strategies while ensuring an organized stock and assisting with administrative tasks.

Requirements

  • Abgeschlossene Ausbildung oder gerne auch ein Quereinstieg aus einem kunden- und serviceorientierten Umfeld
  • Erfahrung im Verkauf oder Stock von Luxus-Artikeln, idealerweise in der Schmuck- und/oder Uhrenbranche, ist erwünscht
  • Neugier: Sie haben ein einzigartiges Interesse an neuen Wegen, den Verkauf zu gestalten und machen Unmögliches möglich
  • Hervorragende Kommunikationskenntnisse und positives Auftreten
  • Sehr gute Deutsch- und Englischkenntnisse, weitere Sprachkenntnisse sind erwünscht
  • Flexibler, belastbarer Teamplayer mit einem sicheren, offenen und angemessenen Auftreten
  • Kenntnisse in SAP oder einem ähnlichen Warenwirtschaftsprogramm

Responsibilities

  • Qualifizierte Beratung unseres exklusiven Kundenklientels
  • Aktive Gewinnung von Neukunden und Pflege des bestehenden Kundenkreises
  • Traffic Management und Begrüßung der Kunden/innen
  • Betreuung von Kunden/innen bei Sonderanfertigungen von High Jewellery und Fine Watchmaking Kreation
  • Umsetzung einer New Retail-Strategie, die unter anderem neue Wege des Verkaufens beinhaltet: E-Commerce Strategien, Distant Sales, Virtual Sales Ceremony, Traffic management and Entertainment, „MyClients“ App, etc…
  • Übernahme diverser administrativer Aufgaben (z. B. Pflege der Kundendatenbank, Inventurvorbereitung, etc…).
  • Verwaltung aller Lieferungen und der Warentransfers
  • Qualitätskontrolle der gelieferten Ware
  • Dokumentation von Lagerbewegungen und der Bestandsdaten
  • Sicherstellung eines gepflegten und organisierten Lagerbestands
  • Verwaltung der Kundenreservierungen & Sendungen
  • Unterstützung beim Durchführen von Inventuren
  • Unterstützung bei der Verwaltung von Omnichannel-Bestellungen

FAQs

What is the job title for the position being offered?

The job title is Sales & Stock Assistant (m/w/d).

Where is the job located?

The job is located in Munich.

What are the primary responsibilities in the Sales area?

The primary responsibilities in the Sales area include consulting exclusive clientele, acquiring new customers, managing customer traffic, assisting with custom high jewellery orders, and implementing new retail strategies.

What tasks will I be responsible for in the Stock area?

In the Stock area, you will manage deliveries and transfers, perform quality control on received goods, document inventory movements, ensure an organized stock, manage customer reservations, assist with inventory counts, and support omnichannel order management.

What qualifications are required for this position?

A completed training or willingness to transition from a customer-oriented environment is required, along with experience in selling or stock management of luxury items, preferably in the jewellery or watch industry.

What language skills are necessary for this role?

Very good German and English language skills are required; additional language skills are preferred.

Is experience with any specific software required?

Knowledge of SAP or a similar inventory management program is required.

What personal qualities are desirable for this position?

The ideal candidate should be curious, have excellent communication skills, a positive demeanor, be a flexible and resilient team player, and exhibit a professional and approachable appearance.

Is this position full-time or part-time?

The position is offered in full-time.

Are there opportunities for career advancement within the company?

While specific advancement opportunities are not detailed in the job description, working in a dynamic boutique team typically provides a pathway for career growth in retail or luxury market sectors.

Fashion & Arts
Industry
5001-10,000
Employees
1847
Founded Year

Mission & Purpose

Cartier is a renowned luxury brand that specialises in jewellery, watches, and accessories. Established in 1847, Cartier has become synonymous with elegance, craftsmanship, and timeless style. The company's ultimate mission is to create exceptional pieces of jewellery and luxury goods that embody artistry, innovation, and sophistication. With a focus on creativity and attention to detail, Cartier designs and produces exquisite collections that reflect the brand's heritage and commitment to excellence. Cartier's purpose is to celebrate life's special moments and enhance the beauty and significance of personal adornment. Through their iconic creations and impeccable craftsmanship, Cartier strives to bring joy, elegance, and lasting value to their discerning clientele.

Benefits

  • Disability Insurance

  • Health Insurance

  • Life Insurance

  • Occupational Accident Insurance

  • Vision Insurance

  • Supplemental Life Insurance

  • Mental Health Care

  • Health Savings Account (HSA)

  • Flexible Spending Account (FSA)

  • Dental Insurance