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Sales Supervisor - Chestnut Hill

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    Sales & Business Development
  • Boston
  • Quick Apply

AI generated summary

  • You need at least 3 years retail experience, ability to thrive in a fast-paced environment, exceptional communication skills, problem-solving abilities, and a positive attitude to excel in this Sales Supervisor role at Chestnut Hill.
  • You will lead a team to exceed sales goals, drive exceptional customer experiences, maintain accurate inventory, uphold brand values, and create a positive work environment at a Chestnut Hill retail store.

Requirements

  • Minimum of 3 years Retail Experience required.
  • Experience working with a sales or retail organization and/or operationally intensive business.
  • Ability to work in a fast-paced and ever-changing environment
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities
  • Driven approach to take on new challenges with the self-motivation for your work and career
  • Excellent communicator with a passion for people
  • An effective and expedient problem-solver with a keen attention to detail
  • Positive attitude and feels there is no task too small and no task too large

Responsibilities

  • Consistently meet and exceed sales goals
  • Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships
  • Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
  • Contribute to a technology led in-store experience for customers that both surprises and delights them
  • Maintain extraordinary customer experience feedback scores on service evaluation through NPS.
  • Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation
  • Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products.
  • Track metrics for BOH fulfillment, mis-pulls, cycle counts & overall inventory accuracy. Use this information to grow the team further and take action when necessary alongside in-store leadership
  • Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership
  • Maintain seamless store operational procedures, maintain weekly workflow.
  • Support merchandising presentation strategy and concept standards, lead and train staff as needed
  • Provide real-time and weekly feedback on sales, product and allocation to in store leadership based on sell through and customer feedback
  • Uphold and lead by example with all policies and procedures
  • Display a dedicated approach to motivate and support sales associates
  • Onboard new hires while providing in the moment coaching to improve performance of existing associates
  • Contribute and lead through training and customer experience programs
  • Maintain and manage a professional, healthy, and productive work environment alongside team in store

FAQs

What experience is required for the Sales Supervisor position at Chestnut Hill?

A minimum of 3 years of retail experience is required for the Sales Supervisor position at Chestnut Hill.

What are the key responsibilities of a Sales Supervisor at Chestnut Hill?

Some key responsibilities of a Sales Supervisor at Chestnut Hill include meeting and exceeding sales goals, leading the sales floor to deliver an excellent customer experience, maintaining inventory accuracy, supporting merchandising presentation, and providing feedback on sales and product allocation.

What are the benefits and perks of working as a Sales Supervisor at Chestnut Hill?

Benefits and perks for Sales Supervisors at Chestnut Hill include health, vision, and dental insurance for eligible employees, paid vacation, sick, holidays, and volunteer time-off, a mission-based company with a casual work environment, 401K with company match, and a clothing discount.

What qualities are important for a successful Sales Supervisor at Chestnut Hill?

Important qualities for a successful Sales Supervisor at Chestnut Hill include strong interpersonal skills, the ability to work in a fast-paced environment, self-motivation, effective communication, problem-solving skills, attention to detail, a positive attitude, and flexibility in their schedule.

Being naked is the #1 most sustainable option. We're #2.

Retail & Consumer Goods
Industry
501-1000
Employees
2009
Founded Year

Mission & Purpose

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. Reformation combines stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Reformation infuses green measures into every aspect of the business. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion—running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.