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Sales Supervisor (Full-Time) - Beak St


rag & bone

29d ago

Applications are closed

  • Job
    Junior & Mid Level
  • Hospitality & Retail
  • London


  • The Customer Rules - Minimum 2+ prior work experience in a client centric, sales environment. Contemporary or luxury retail knowledge preferred, but not required
  • Be a Good Human - Be original, be authentic
  • Have No Fear - Innovate, solve problems
  • Own Every Decision - Work together, get results
  • Quality Matters - Be disciplined, be competitive
  • Make S**t Happen


  • Display best-in-class customer service techniques, clienteling standards and sales interactions. Ensure that all staff on duty are doing the same
  • Meet store and metric goals
  • Ability to grow and manage clientele
  • Demonstrate product knowledge and support senior management with delivery of this information to staff
  • Encourage and recognize opportunities for team selling
  • Understand and exemplify the rag & bone brand philosophy and lifestyle
  • Partner with our Visual Merchandising team on floor sets, window changes and other projects, as needed
  • Ensure the store is opened and closed each day according to company guidelines
  • Maintain knowledge and understanding of all policy and procedures
  • Contribute to the achievement of low inventory shrink and inventory accuracy by ensuring consistent execution of all inventory touch points
  • Accurately process Point of Sale transactions
  • Consistently act within core values of rag & bone
  • Appropriately diffuse conflict with all members of the team and take ownership of your contribution to overall team and store environment. Escalate conflict to management where necessary.
  • Assist in tracking, monitoring and communication of business results
  • Model and teach store associates to support a positive client-centric environment
  • Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere


What is the role of a Sales Supervisor in ensuring sales goals are met?

The Sales Supervisor plays a key role in ensuring sales goals are consistently met by leading and motivating sales associates, monitoring performance, and implementing strategies to drive sales.

How does the Sales Supervisor ensure service standards are executed according to company guidelines?

The Sales Supervisor acts as a leader and role model to all Sales Associates, setting the standard for service excellence and ensuring that all customers are being attended to. They create a service centric floor environment at all times.

What responsibilities does the Sales Supervisor have as part of the store management team?

As part of the store management team, the Sales Supervisor is expected to adhere to all company policies and procedures, complete management level operational tasks, and support overall store operations.

What qualifications or experience are required for the Sales Supervisor role?

The Sales Supervisor should have previous retail sales experience, strong leadership skills, and a proven track record of meeting sales targets. Experience in a supervisory or management role is preferred.

How does the Sales Supervisor contribute to the overall success of the store?

The Sales Supervisor plays a critical role in driving sales, ensuring excellent customer service, and maintaining a service centric floor environment. By leading and motivating the sales team, they help to achieve sales goals and uphold company standards.

Fashion & Arts
Founded Year

Mission & Purpose

From its origins in New York in 2002, rag & bone instantaneously distinguished itself by combining British heritage with directional, modern design. Today, the brand has become synonymous with innately wearable clothing that innovatively melds classic tailoring with an edgy yet understated New York aesthetic. Inspired by a desire to create beautifully constructed clothes, rag & bone prides itself in the time-honored techniques of supremely skilled, local manufacturers at some of the oldest factories in the country. The importance of quality, expert craftsmanship and attention to detail resonated deeply, informing the brand’s core philosophy. With a downtown sensibility, signature clean silhouettes and an inherent integrity, rag & bone continuously redefines urban style. In 2007, rag & bone won the Swarovski Award for emerging talent in Menswear and in 2010, the brand was bestowed the industry’s most prestigious honor when named Menswear Designer of the Year by the Council of Fashion Designers of America (CFDA). rag & bone offers a full range of men’s and women’s ready to wear, /JEAN, Standard Issue, footwear and accessories collections. rag & bone operates 35 stores worldwide, ten of which are in New York City. Stores are also located in Washington, D.C.; Boston, Massachusetts; Dallas, Texas; Los Angeles, California; Greenwich, Connecticut; Aspen, Colorado; and Bal Harbour, Florida. International stores are located in London, UK; Tokyo, Japan; Bangkok, Thailand; Taipei, Taiwan and Hong Kong. rag & bone is also available in boutiques and department stores in over 53 countries worldwide.