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Sales Support Associate



15d ago

  • Job
    Entry & Junior Level
  • Hospitality & Retail
  • Calgary


  • 3 to 6 months of previously related experience is preferred.
  • Working towards or successful completion of high school is preferred.
  • Ability to achieve customer service excellence and sales results
  • Ability to resolve customer concerns in a diplomatic manner.
  • Ability to communicate with and engage customers effectively using a variety of mediums.
  • Curious
  • Approachable
  • Passionate
  • Solutions Finder


  • Connect, share and partner with customers to identify solutions that cater to their needs and add value.
  • Maintain company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays.
  • Process out-of-stock procedures to maintain replenishment.
  • Assist in keeping the damaged product area clean and that items in need of shrink-wrapping are attended to in a timely manner.
  • Provide coaching and training to your team including delegating work and following up on completion.
  • Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments.
  • In some store locations, this role is a keyholder and is responsible for closing and opening the store.
  • Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority.

Hybrid & happy. Delivered. Let Staples’ expertise and curated products help you stay connected, productive and inspired.

Retail & Consumer Goods
Founded Year

Mission & Purpose

At Staples, Business is Human, which means our people ‘think beyond the algorithm’ to deliver for customers. A leader in workspace products and solutions for over 35 years, Staples has thousands of experts dedicated to applying their intuition, expertise, and experience to bring out the best that technology such as AI has to offer. These experts make work easier, smarter, and more efficient for businesses of all sizes. The company operates in North America through eCommerce and direct sales and is headquartered near Boston, Massachusetts.