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Sales Trainer - Florida

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PANDORA Jewelry

1mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    People, HR & Administration
  • Miami, +9
    Remote

AI generated summary

  • You must have a bachelor's degree or 5-8 years in retail training, strong communication and facilitation skills, retail acumen, decision-making ability, and fluency in Spanish and English.
  • You will deliver engaging training, assess needs, track effectiveness, analyze performance metrics, and foster partnerships while promoting teamwork and brand values.

Requirements

  • Bachelor's degree in Learning and Development, Education, Business Management or Communication or 5-8 years of experience in a training position in a retail sales environment or equivalent experience
  • Exceptional communication skills, both verbal and written with the ability to communicate and engage with all levels of the organization and external vendors
  • Excellent facilitation skills and command of audience
  • Retail Business Acumen
  • Excellent decision-making abilities and ability to integrate information and utilize independent sound judgment
  • Persuasion
  • Advanced collaboration skills
  • Time Management
  • Proven ability to work independently and with a remote team
  • Up to 75% travel required
  • Fluency in Spanish and English required

Responsibilities

  • Delivers and facilitates learning including in-store, webinars, and virtual training through an array of creative approaches including, but not limited to, webinars, virtual training, podcasts, videos, and at times, instructor led trainings (ILT), including small groups and large-scale conferences.
  • Facilitates a comprehensive training program encompassing product knowledge, selling ceremony, fan experience, retail business acumen, retail operations, and leadership development.
  • Conduct needs analyses to identify performance-based training opportunities.
  • Maintain consistent follow-up post training, holding teams accountable for achieving training objectives and meeting goals.
  • Track, report, and evaluate training programs for participation and effectiveness.
  • Analyze Key Performance Indicators (KPIs) identifying trends and opportunities, coaching field teams and store staff as appropriate.
  • Builds partnerships with key leaders and stakeholders.
  • Communicates the training vision and objectives to foster continued growth and development of the teams supported by training.
  • Fosters teamwork within the training team, home office, and global partners.
  • Acts as an ambassador of the Pandora Brand.

FAQs

What is the role of a Sales Trainer at Pandora?

The Sales Trainer is responsible for organizing and delivering a wide range of learning experiences to support the success and development of the Divisional business, ensuring that all sales professionals have product knowledge and the ability to effectively engage with customers.

What qualifications are required for this position?

A Bachelor's degree in Learning and Development, Education, Business Management or Communication, or 5-8 years of experience in a training position in a retail sales environment is required.

Is travel required for this job?

Yes, the position requires up to 75% travel.

What languages are required for this role?

Fluency in both Spanish and English is required.

What is the training delivery model used by the Sales Trainer?

The Sales Trainer primarily utilizes a train-the-trainer model, delivering training through various formats such as in-store sessions, webinars, and virtual training.

How does the Sales Trainer assess the effectiveness of training programs?

The Sales Trainer evaluates the effectiveness of training through feedback, reporting, and measuring the impact on learners through business results.

What are some key functions of the Sales Trainer role?

Key functions include analyzing Key Performance Indicators (KPIs), building partnerships with leaders and stakeholders, communicating training objectives, fostering teamwork, and acting as an ambassador for the Pandora Brand.

What type of benefits does Pandora offer?

Pandora offers a robust compensation package including base salary and bonus, extensive benefits such as medical, dental, vision, 401K, and PTO, as well as development opportunities like tuition reimbursement and LinkedIn Learning.

What is the primary focus of the training programs conducted by the Sales Trainer?

The training programs encompass product knowledge, selling ceremony, fan experience, retail business acumen, retail operations, and leadership development.

How does the Sales Trainer support the teams post-training?

The Sales Trainer maintains consistent follow-up post-training, holding teams accountable for achieving training objectives and meeting goals.

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PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.