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Salesforce Administrator

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    IT & Cybersecurity
  • Canada
    Remote
  • Quick Apply

AI generated summary

  • You need 5+ years Salesforce admin experience, proficiency in Slack, Salesloft, SQL, and problem-solving skills. Strong collaboration, adaptability, and a passion for clients are essential.
  • You will optimize Salesforce daily, improve configurations, enhance reporting, identify sales funnel issues, collaborate with leadership on growth tactics, and support user training for the sales team.

Requirements

  • Salesforce Expertise - 5+ years working with Salesforce on the admin side. Certified Salesforce Administrator
  • Technology - Slack, Salesloft, LeanData & Workato tooling proficiency.
  • Data and Analytics - SQL and analysis skills
  • Resourcefulness - Demonstrated track record of persevering in the face of adversity where priorities and direction can evolve quickly. A positive can-do attitude and be adaptable to evolving business goals
  • Collaboration - Excellent interpersonal and communication skills and an ability to work cross-functionally with a wide range of stakeholders
  • Prioritization & problem-solving - Knows how to break down complex problems and identify root causes. Knows how to balance what needs to be done with what’s possible to do. Understands the scope of an issue and its priority
  • Curiosity - Never assume anything and ask impactful questions to understand where the gaps are and where to add value
  • Passion for clients - Is incredibly passionate about our clients and our products

Responsibilities

  • Maintain and optimize our Salesforce instance on a day to day basis to drive the sales team productivity and efficiency
  • Continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions
  • Proactively identify drop-off points in the sales funnel and implement configuration changes to improve the productivity of the sales organization through the Salesforce platform
  • Manage all aspects of Salesforce configuration changes from scoping to implementation
  • Leverage our sandbox to deliver seamless improvements/changes to the platform
  • Develop impactful and robust reporting tools to drive sales manager and team member productivity that increase visibility and uncover actionable insights
  • Partner with sales leadership stakeholders to build new tactics to drive growth and optimization through the Salesforce platform
  • Partner with the sales enablement team to increase user adoption and develop sales training plans to improve the team’s overall productivity

FAQs

What is the main responsibility of the Salesforce Administrator role at Wealthsimple?

The main responsibility is to maintain and optimize our Salesforce instance on a day-to-day basis, driving sales team productivity and efficiency while implementing enhancements to the platform.

What level of experience is required for the Salesforce Administrator position?

We are looking for candidates with 5+ years of experience working on the admin side of Salesforce and who hold the Salesforce Administrator certification.

What technologies should candidates be proficient in for this role?

Candidates should have proficiency in Slack, Salesloft, LeanData, and Workato, in addition to strong Salesforce expertise.

What skills are essential for this position?

Essential skills include data and analytics proficiency (such as SQL), strong collaboration and communication skills, problem-solving abilities, resourcefulness, curiosity, and a passion for clients.

How does Wealthsimple support employee wellness?

Wealthsimple offers up to $1,500 per year towards wellness and professional development budgets, unlimited sick and mental health days, and company-wide wellness days off scheduled throughout the year.

Is there an opportunity for work-life balance at Wealthsimple?

Yes, Wealthsimple offers 20 vacation days per year, unlimited sick and mental health days, and a 90 days away program which allows employees to work internationally for up to 90 days each calendar year.

How does Wealthsimple encourage diversity and inclusion in its hiring process?

Wealthsimple strongly encourages applications from everyone, regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

What does the onboarding process for new hires look like?

While specific details of the onboarding process are not outlined in the job description, Wealthsimple emphasizes a supportive environment and is committed to providing necessary accommodations during the interview process and beyond.

Are there opportunities for career development within Wealthsimple?

Yes, employees are provided with professional development budgets and opportunities to grow within the company, contributing to their long-term career development.

What measures does Wealthsimple take to ensure an accessible candidate experience?

Wealthsimple provides an accessible candidate experience and invites feedback or suggestions on how to improve accessibility practices, ensuring support for candidates with accessibility needs throughout the process.