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Salesforce Architect

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Capgemini

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Customer Relations
    IT & Cybersecurity
  • Manila

AI generated summary

  • You need 8-10 years of Salesforce experience, hands-on knowledge of Core Cloud, certifications, strong communication and problem-solving skills, data modeling, and IT consulting background preferred.
  • You will advise clients on CRM strategy, lead technical design workshops, create integration solutions, develop data strategies, mentor team members, and engage with stakeholders for effective delivery.

Requirements

  • 8 to 10 years of practical experience in presales and execution of medium and large-scale Salesforce implementation and support projects
  • Rapid comprehension of client’s system architecture to provide an envisioned future technology stack via roadmap
  • Hands-on knowledge of Salesforce Core Cloud and AppExchange solution
  • Wide knowledge of Customer Engagement solution on various industries
  • Salesforce Architect & MuleSoft certifications
  • Excellent communication skill in customer interaction, presentation, story-telling and engagement skills
  • Excellent technical writing skills in solution illustration, proposal and contract writing
  • Excellent team management skills
  • Excellent problem-solving skills in articulation of complex problems and solutions in a simple, visual and impactful manner
  • Experience working in an IT services/consulting firm is highly preferred
  • Experience with Data modelling, SQL, integration with Web Services (SOAP / REST / XML)) WS-* stack and WSDL are added advantage to support user testing

Responsibilities

  • Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
  • Leads technical requirements gathering or design workshops to derive the envisioned solution along with detailed architecture design and technical specifications
  • Provides Salesforce architecture design expertise in integrating the Salesforce solution to client’s ecosystems
  • Provide Solution Blueprinting, mapping Salesforce features to Business requirements. In line with the 80:20 rule.
  • Provide technical governance and risk management during presales and delivery
  • Develop creative solutions that solve our client’s business and technical problems
  • Leads and facilitates project delivery to define business, functional, and technical requirements
  • Capable of defining business processes using CRM & SFDC best practices
  • Develops data integration, data migration and DevOps deployment strategies
  • Provide coaching and establishing standards to development team during the implementation phase
  • Preparation of Demonstration, orchestrating Proof of Concepts and benefit realization
  • Manages direct reports and mentors junior team members
  • Engagement with clients’ stakeholders to understand their needs, provide meaningful solutions and build strong relationships to be the trusted partner
  • Perform solution effort sizing and define delivery plan

FAQs

What is the primary focus of the Digital Customer Experience (DCX) service line at Capgemini?

The DCX service line helps organizations implement business-focused digital capabilities to fundamentally change how they operate and serve their customers, aiming to achieve and sustain business value through digital initiatives.

What are some key responsibilities of a Salesforce Architect at Capgemini?

Key responsibilities include offering best practice advice, leading technical requirements gathering, providing Salesforce architecture design expertise, developing solution blueprinting, ensuring technical governance, and managing direct reports.

What is the expected experience level for candidates applying to this role?

Candidates should have 8 to 10 years of practical experience in presales and execution of medium to large-scale Salesforce implementation and support projects.

Are Salesforce certifications required for this position?

Yes, Salesforce Architect and MuleSoft certifications are required.

What skills are essential for success in this role?

Essential skills include excellent communication, technical writing, team management, problem-solving skills, and the ability to articulate complex problems and solutions clearly.

Is industry experience required for candidates?

Experience working in an IT services/consulting firm is highly preferred, along with knowledge of customer engagement solutions across various industries.

What technical knowledge should candidates possess?

Candidates should have hands-on knowledge of Salesforce Core Cloud, AppExchange solutions, and experience with data modeling, SQL, and web service integration (SOAP/REST/XML).

How does the Salesforce Architect engage with stakeholders?

The Salesforce Architect engages with clients’ stakeholders to understand their needs, provide meaningful solutions, and build strong, trusted relationships.

What types of projects will the Salesforce Architect lead?

The Salesforce Architect will lead projects focused on defining business, functional, and technical requirements and developing creative solutions to complex problems.

Will there be opportunities for mentoring in this role?

Yes, the Salesforce Architect will manage direct reports and mentor junior team members during the implementation phase.

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Capgemini

Get the Future You Want

Technology
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.