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Salesforce BSA

  • Job
    Full-time
    Senior Level
  • Data
    IT & Cybersecurity
  • Quick Apply

AI generated summary

  • You should have a Bachelor's in IT or related field, 5 years as a Salesforce BA in Sales Cloud, strong Salesforce skills, experience with Lightning UI, and excellent communication abilities. Certifications preferred.
  • You will gather requirements, configure Salesforce, document processes, train users, collaborate with developers and testers, and identify process improvements while ensuring quality and timely delivery.

Requirements

  • Bachelor's degree in Computer Science, Information Systems or related field is preferred.
  • 5 years of experience as a Salesforce BA in Sales Cloud.
  • Strong understanding of Salesforce architecture, data model, and security.
  • Hands-on experience with Salesforce configuration, including workflows, approval processes, validation rules, and formula fields.
  • Experience with Salesforce Lightning UI.
  • Excellent communication, analytical, and problem-solving skills.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Salesforce certifications preferred.

Responsibilities

  • Collaborate with business stakeholders to understand their needs and translate them into technical requirements.
  • Analyze business processes and identify opportunities for improvement.
  • Configure and customize Salesforce to meet business requirements.
  • Create and maintain documentation on configuration and processes.
  • Train end-users on functionality and best practices.
  • Collaborate with developers to design and implement custom solutions.
  • Collaborate with the testing team to ensure quality delivery of solutions as per business needs.
  • Serve as a subject matter expert on Salesforce Sales or Manufacturing Cloud and stay up-to-date on new features and functionalities.
  • Participate in cross-functional teams to support business objectives.
  • Focus on timely and quality delivery of product enhancements with customer focus in mind.

FAQs

What is the primary purpose of the Salesforce BSA role at Motorola Solutions?

The primary purpose of the Salesforce BSA role is to collaborate with business stakeholders to understand their needs, translate them into technical requirements, and configure and customize Salesforce to meet business requirements, ultimately contributing to solving for safer through innovative technology solutions.

What are the basic requirements for this Salesforce BSA position?

The basic requirements include a Bachelor's degree in Computer Science or a related field, a minimum of 5 years of experience as a Salesforce BA in Sales Cloud, a strong understanding of Salesforce architecture and configuration, hands-on experience with Salesforce Lightning UI, and excellent communication and analytical skills.

Is Salesforce certification required for this position?

Salesforce certifications are preferred but not mandatory.

What kind of experience is necessary for this role?

Candidates should have a minimum of 7 years of experience with Salesforce, including at least 5 years specifically as a Salesforce Business Analyst in Sales Cloud.

Will there be any travel requirements for this role?

No, there are no travel requirements for this position.

What kind of support is provided for training end-users on Salesforce?

The Salesforce BSA is responsible for training end-users on functionality and best practices to ensure effective use of the system.

Is there a referral payment plan for this position?

No, there is no referral payment plan for this position.

How does Motorola Solutions support diversity and inclusion in its hiring process?

Motorola Solutions is an Equal Opportunity Employer and is committed to providing an inclusive and accessible recruiting experience for all candidates, ensuring equal consideration for employment without regard to legally-protected characteristics.

What is expected in terms of collaboration with other teams?

The Salesforce BSA is expected to collaborate with business stakeholders, developers, the testing team, and cross-functional teams to support business objectives and ensure quality delivery of solutions.

How does Motorola Solutions empower its employees?

Motorola Solutions fosters a people-first and community-focused culture, empowering every employee to be their authentic selves and deliver their best work towards creating a safer world.

A global leader in public safety & enterprise security, making communities safer & businesses stay productive & secure.

Manufacturing & Electronics
Industry
10,001+
Employees
2011
Founded Year

Mission & Purpose

Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio communications, video security & access control and the command center, bolstered by managed & support services, create an integrated technology ecosystem to help make communities safer and businesses stay productive and secure. At Motorola Solutions, we’re ushering in a new era in public safety and security.