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Salesforce Solutions Architect

  • Job
    Full-time
    Expert Level
  • Franklin
  • Quick Apply

AI generated summary

  • You must have 10+ years in IS/IT, 7+ in Salesforce, strong communication skills, and be proficient in Agile. Salesforce certifications preferred; 15% travel may be required.
  • You will deliver Salesforce solutions, build relationships, educate teams, facilitate sessions, and coach peers while managing complex workloads and promoting best practices across business units.

Requirements

  • - Act Independently and have the ability to quickly and positively adapt to change. Able to manage and prioritize complex workloads across multiple workstreams.
  • - Deliver solutions and capabilities within the Salesforce Commerce Platform including Commerce Cloud, Salesforce Payments, Order Management, Revenue Cloud, Marketing Cloud and Automotive Cloud for Customer Service.
  • - Use business insight and comprehension to understand business objectives and desired outcomes, create relevant alternative solutions that can be evaluated for best fit and alignment to those outcomes and deliver those capabilities that help Nissan meet its target state and long-term value proposition.
  • - Establish strong relationships with business leaders, Subject Matter Experts, IT leaders and technology experts with extremely strong verbal and written communication skills appropriate for both technical and non-technical audiences.
  • - Promotes and builds a culture amongst engineering, architectural and platform teams that fosters an ownership mentality.
  • - Educates other business units that implement platform architectures based on best practices.
  • - Periodic presentation to regional IS/IT and Business leadership.
  • - Provides hands-on technical coaching to accelerate relevant platform learning across the organization and/or business area.
  • - Excellent verbal and written skills in English.
  • - Drive and facilitate backlog and grooming sessions, collaborating with peers to develop technology design patterns and integrations between Salesforce Platform and other Nissan Technology Assets.
  • - Reinforce a One Team and Regional approach working across lines of business domains and affiliates within the Region, building confidence in trust and solution development.
  • - Proactive self-starter with an entrepreneurial spirit comfortable developing relationships in a large organization.
  • - Strong analytical skills with the ability to observe trends, able to actively make recommendations based on partial data.
  • - Intermediate understanding of the commerce B2B2C industry sector in which the business is operating with a basic understanding of how competitors differentiate themselves as well as a limited understanding of latest developments or changes of market conditions in the industry sector.
  • - Excellent written, verbal and interactive (online) communication skills, Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence.
  • - An avid learner who researches new platform technologies and has interest in pursuing certifications in those disciplines.
  • - Identifies dependencies & common infrastructure platform components and assesses platform migration and/or enhancement feasibility.
  • - Experience with Agile / SCRUM project management methodologies.
  • - Practical experience working with delivery and development vendors.
  • - Advanced in the use of Microsoft Word, Excel, PowerPoint, Outlook.
  • - 10 Years of overall IS/IT/Digital experience with at least 7 years' experience in a leading role delivering Salesforce Projects. Salesforce Commerce delivery experience preferred.
  • - Bachelor's degree or higher in Computer Science, Business Administration, Management Information Systems or related discipline, or equivalent work experience.
  • - Salesforce Certification(s) preferred: Salesforce Administration; Platform App Builder; Salesforce Designer; Salesforce Architecture. The desire to become certified in applicable solutions.
  • - Up-to 15% travel may be required.

Responsibilities

  • - Act Independently and have the ability to quickly and positively adapt to change. Able to manage and prioritize complex workloads across multiple workstreams.
  • - Deliver solutions and capabilities within the Salesforce Commerce Platform including Commerce Cloud, Salesforce Payments, Order Management, Revenue Cloud, Marketing Cloud and Automotive Cloud for Customer Service.
  • - Use business insight and comprehension to understand business objectives and desired outcomes, create relevant alternative solutions that can be evaluated for best fit and alignment to those outcomes and deliver those capabilities that help Nissan meet its target state and long-term value proposition.
  • - Establish strong relationships with business leaders, Subject Matter Experts, IT leaders and technology experts with extremely strong verbal and written communication skills appropriate for both technical and non-technical audiences.
  • - Promotes and builds a culture amongst engineering, architectural and platform teams that fosters an ownership mentality.
  • - Educates other business units that implement platform architectures based on best practices.
  • - Periodic presentation to regional IS/IT and Business leadership.
  • - Provides hands-on technical coaching to accelerate relevant platform learning across the organization and/or business area.
  • - Excellent verbal and written skills in English.
  • - Drive and facilitate backlog and grooming sessions, collaborating with peers to develop technology design patterns and integrations between Salesforce Platform and other Nissan Technology Assets.
  • - Reinforce a One Team and Regional approach working across lines of business domains and affiliates within the Region, building confidence in trust and solution development.

FAQs

Do we support remote work?

Yes, we support remote work but in a hybrid format.

Where is the Salesforce Solutions Architect position located?

The position is available onsite in Franklin, TN, Dallas, TX, or Detroit, MI.

What are the main responsibilities of the Salesforce Solutions Architect?

The main responsibilities include delivering solutions within the Salesforce Commerce Platform, understanding business objectives, and establishing strong relationships with stakeholders, among others.

What qualifications are required for the Salesforce Solutions Architect role?

A bachelor's degree or higher in Computer Science, Business Administration, Management Information Systems or a related discipline, along with 10 years of overall IS/IT/Digital experience and at least 7 years in a leading role delivering Salesforce projects.

Is Salesforce certification required for this position?

Salesforce certifications are preferred, including Salesforce Administration, Platform App Builder, and others, although the desire to become certified in applicable solutions is noted.

How much travel is required for this job?

Up to 15% travel may be required for this position.

What skills are important for the Salesforce Solutions Architect role?

Important skills include strong analytical skills, excellent communication skills, ability to foster relationships, experience with Agile/SCRUM methodologies, and advanced proficiency in Microsoft Office applications.

What industries should candidates be familiar with?

Candidates should have an intermediate understanding of the commerce B2B2C industry sector and basic knowledge of competitor differentiation and industry developments.

Does Nissan offer equal employment opportunities?

Yes, Nissan is committed to providing Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law.

Is there any visa sponsorship available for this role?

No, visa sponsorship for this position is not available at this time.

Driving innovation to enrich people’s lives.

Automotive
Industry
10,001+
Employees
1933
Founded Year

Mission & Purpose

Nissan is a renowned automotive manufacturer with a global presence, known for producing a wide range of vehicles including cars, trucks, and electric vehicles. With a focus on innovation, Nissan strives to deliver exceptional performance, cutting-edge technology, and sustainable mobility solutions. Their ultimate mission is to enrich people's lives by providing reliable and high-quality vehicles that cater to diverse customer needs and preferences. Nissan's purpose is to shape the future of mobility, embracing electric and autonomous technologies, while prioritising safety, environmental sustainability, and customer satisfaction. Through continuous research, development, and collaboration, Nissan is committed to creating a sustainable and connected automotive ecosystem that enhances the driving experience and contributes to a more sustainable world.