FAQs
What is the main purpose of the Scheduling Coordinator role?
The main purpose of the role is to monitor and update ZIM’s Sailing Schedule while ensuring accurate scheduling through collaboration with multiple interfaces.
What are the primary responsibilities of the Scheduling Coordinator?
The primary responsibilities include creating and updating schedules in ZIM’s systems, monitoring vessel schedules, preparing daily reports, solving scheduling problems, handling requests, and supporting various operational needs.
Is prior agency or operational experience required for this position?
While academic education is a must, having an agency background and operational experience is considered an advantage but not strictly required.
What software skills are necessary for this job?
Strong MS Office skills are necessary, particularly in Excel and PowerPoint.
How important are interpersonal skills for the Scheduling Coordinator position?
Strong interpersonal relations skills are crucial as the role involves coordination and communication with various departments and stakeholders.
Will the Scheduling Coordinator have to handle stressful situations?
Yes, the ability to work under pressure is important, as the role involves managing schedules and resolving issues promptly.
What type of technical skills should the Scheduling Coordinator have?
Basic technical skills are required, particularly being system-oriented, to effectively manage scheduling and data entry tasks.
What types of reports will the Scheduling Coordinator be expected to prepare?
The Scheduling Coordinator will be expected to prepare daily position reports and distribute the weekly schedule for operation managers.
What additional support activities are involved in this role?
The Coordinator will support the New Route System (NRC), handle captain’s reports, manage exceptions, and verify information on internal and external platforms.
Are there any specific qualifications or educational requirements?
Yes, academic education is required, and knowledge of internal rules, situations, and processing within a related field is beneficial.