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Schichtleiter (m/d/w)

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Berlin

AI generated summary

  • You need at least 1 year of retail experience, confidence in delivering exceptional customer service, motivation to achieve great results, and flexible availability, including evenings and weekends.
  • You will inspire your team, meet sales goals, maintain store quality, serve as a liaison between customers and staff, and stay updated on products and trends in a positive work environment.

Requirements

  • Mindestens 1 Jahr Einzelhandelserfahrung
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Ihr Team inspirieren und motivieren, Verkäufe umzusetzen, die eine außergewöhnliche Kundenerfahrung liefern
  • Persönliche und Produktivitätsziele erfüllen
  • Die Qualität und Produktivität jedes Aspekts Ihres Ladens aufrechterhalten
  • Als Partner zwischen Kunden, Verkäufern, Assistant Manager und Store Manager agieren
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What qualifications do I need to apply for the Schichtleiter position?

You need a minimum of 1 year of retail experience, confidence in delivering an exceptional customer experience, motivation to achieve outstanding results, the ability to work independently, and flexible availability including evenings, weekends, and holidays.

What responsibilities will I have as a Schichtleiter?

You will inspire and motivate your team to achieve sales, meet personal and productivity goals, maintain the quality and productivity of the store, act as a liaison between customers and management, and stay updated on product knowledge and trends.

Is previous experience in a leadership role required?

While previous leadership experience is preferred, it is not explicitly required. A passion for customer service and a proven track record in retail can also demonstrate your capability for the role.

Will I be working weekends and holidays?

Yes, the position requires flexible availability, which may include working evenings, weekends, and during holiday periods.

What kind of work environment can I expect?

You can expect a positive and inclusive work environment where teamwork is emphasized, and employees are encouraged to share their knowledge and passion for sports products.

How does my performance get evaluated in this role?

Your performance will be evaluated based on your ability to achieve personal and productivity goals, as well as how effectively you inspire your team and enhance the customer experience.

Are there opportunities for growth within the company?

Yes, the Schichtleiter position is a leadership role that can lead to further advancement opportunities within the company, especially with a strong performance record.

What types of products will I be working with?

You will be working primarily with sports shoes and apparel, ensuring your knowledge of these products is up to date to meet customer needs effectively.

Is training provided for product knowledge and customer service skills?

Yes, training is typically provided to enhance your product knowledge and customer service skills, as well as ongoing support to ensure you stay informed about current trends.

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.