FAQs
What is the job title for this position?
The job title is Schichtleiter (m/d/w) in Billstedt.
What are the main responsibilities of a Schichtleiter?
A Schichtleiter is responsible for inspiring and motivating the team to achieve sales that provide an exceptional customer experience, fulfilling personal and productivity goals, maintaining the quality and productivity of the store, acting as a liaison between customers, staff, and management, and contributing to a positive and inclusive work environment.
What qualifications are required for this position?
The position requires at least 1 year of retail experience, confidence and comfort in committing to an exceptional customer experience, motivation to achieve outstanding results, the ability to carry out tasks without supervision, and flexible availability including evenings, weekends, and holiday periods.
Is experience in sports retail specifically required?
While the job description does not specifically state that experience in sports retail is required, having a passion for sports shoes and apparel would be beneficial.
Will I have leadership responsibilities?
Yes, as a Schichtleiter, you will have leadership and management responsibilities, particularly in the absence of the Store Manager and Assistant Manager.
How is performance measured in this role?
Performance is measured by your ability to achieve personal and productivity goals while maximizing profits according to store standards.
What is expected of me in terms of team motivation?
You are expected to inspire and motivate your team to implement sales strategies that deliver an exceptional customer experience.
Do I need to have product knowledge?
Yes, it is important to stay up-to-date with product knowledge and current or future products/trends to effectively meet customer needs.
Is flexible availability a requirement for this job?
Yes, flexible availability is required, which includes evenings, weekends, and holiday periods.
How does this position contribute to the customer experience?
The Schichtleiter plays a crucial role in creating and maintaining an exceptional customer experience through team motivation, product knowledge, and effective communication with customers.