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Schichtleiter (m/w/d)

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Foot Locker

Feb 17

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Ulm

AI generated summary

  • You need at least 1 year of retail experience, confidence in delivering exceptional customer service, self-motivation, and flexible availability, including evenings and weekends.
  • You will motivate your team, meet sales goals, maintain store quality, liaise with customers and staff, share product knowledge, and foster a positive, inclusive work environment.

Requirements

  • Mindestens 1 Jahr Einzelhandelserfahrung
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Ihr Team inspirieren und motivieren, Verkäufe umzusetzen, die eine außergewöhnliche Kundenerfahrung liefern
  • Persönliche und Produktivitätsziele erfüllen
  • Die Qualität und Produktivität jedes Aspekts Ihres Ladens aufrechterhalten
  • Als Partner zwischen Kunden, Verkäufern, Assistant Manager und Store Manager agieren
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What is the primary focus of the Schichtleiter role?

The primary focus of the Schichtleiter role is to enhance the customer experience in the store by engaging with customers about sports shoes and clothing, while also leading and motivating the team to achieve sales goals.

What qualifications are required for this position?

Candidates should have at least 1 year of retail experience, confidence in delivering exceptional customer experiences, motivation to achieve outstanding results, the ability to perform tasks independently, and flexible availability including evenings, weekends, and holidays.

What are the main responsibilities of a Schichtleiter?

The main responsibilities include inspiring and motivating the team to achieve sales, meeting personal and productivity goals, maintaining the quality and productivity of the store, acting as a liaison between customers and management, demonstrating product knowledge, and contributing to a positive work environment.

Will I have opportunities for professional development in this role?

Yes, the Schichtleiter role provides opportunities for professional development, particularly in enhancing leadership skills, product knowledge, and customer service techniques.

Is previous experience in sports retail necessary?

While previous experience in sports retail is not explicitly required, having a passion for sports products and understanding market trends will be highly beneficial in this role.

What kind of work environment can I expect as a Schichtleiter?

You can expect a positive and inclusive work environment where teamwork and collaboration are encouraged to create an exceptional customer experience.

How is performance evaluated for this position?

Performance is evaluated based on the achievement of personal and sales performance goals, as well as the ability to inspire and lead the team effectively.

Are there any specific working hours for the Schichtleiter role?

The position requires flexible availability, including evenings, weekends, and holiday shifts, to meet the needs of the store and its customers.

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Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.

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