FAQs
What are the primary responsibilities of a Schichtleiter in the Schwanthaler Forum?
The primary responsibilities include inspiring and motivating the team to achieve sales goals, maintaining the quality and productivity of the store, acting as a liaison between customers and management, and demonstrating knowledge of products and trends to meet customer needs.
What qualifications are required for this role?
Candidates should have at least 1 year of retail experience, confidence in delivering exceptional customer experiences, motivation to achieve extraordinary results, the ability to work independently, and flexible availability.
Is teamwork emphasized in this position?
Yes, teamwork is essential as the Schichtleiter is responsible for motivating and inspiring their team to deliver excellent customer service and meet sales objectives.
What kind of work schedule can I expect as a Schichtleiter?
The position requires flexible availability, including evenings, weekends, and holidays, to meet the demands of the retail environment.
Will I be responsible for managing the store in the absence of the Store Manager and Assistant Manager?
Yes, as a Schichtleiter, you will take on leadership and management responsibilities when the Store Manager and Assistant Manager are unavailable.
How is performance measured in this role?
Performance is measured based on the ability to achieve personal and productivity goals, as well as the overall sales and customer experience in the store.
Is there any requirement for product knowledge?
Yes, the role requires staying updated on product knowledge and current or future trends to effectively address customer needs and provide exceptional service.