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Schichtleiter (m/w/d), Wilmersdorferstr.

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Berlin

AI generated summary

  • You need at least 1 year of retail experience, confidence in delivering exceptional customer service, motivation for outstanding results, and flexible availability, including evenings and weekends.
  • You inspire and motivate your team to achieve sales, maintain store quality, engage with customers, and stay informed on product trends, fostering a positive work environment.

Requirements

  • Mindestens 1 Jahr Einzelhandelserfahrung
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Ihr Team inspirieren und motivieren, Verkäufe umzusetzen, die eine außergewöhnliche Kundenerfahrung liefern
  • Persönliche und Produktivitätsziele erfüllen
  • Die Qualität und Produktivität jedes Aspects Ihres Ladens aufrechterhalten
  • Als Partner zwischen Kunden, Verkäufern, Assistant Manager und Store Manager agieren
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What is the main focus of the Schichtleiter position?

The main focus of the Schichtleiter position is to enhance the customer experience in the store by engaging with customers about sports shoes and apparel, and ensuring sales are maximized in line with store standards.

What are the required qualifications for this position?

The required qualifications include at least 1 year of retail experience, confidence in providing an exceptional customer experience, motivation to achieve outstanding results, the ability to perform tasks without supervision, and flexible availability including evenings, weekends, and holidays.

What responsibilities will I have as a Schichtleiter?

As a Schichtleiter, you will inspire and motivate your team to drive sales, meet personal and productivity goals, maintain the quality and productivity of the store, act as a liaison between customers and management, and stay updated on product knowledge and market trends.

Is experience with sports products necessary for this role?

While not explicitly stated, having a passion for sports products and the ability to engage with customers about them is highly beneficial for this role.

Will I have leadership responsibilities?

Yes, you will assume leadership and management responsibilities in the absence of the Store Manager and Assistant Manager.

What qualities are essential for a successful Schichtleiter?

Essential qualities include strong communication skills, adaptability to different customer types, problem-solving abilities, motivation, and a passion for customer service.

What type of work environment can I expect?

You can expect a positive and inclusive work environment that encourages teamwork and collaboration.

Is there potential for growth in this position?

Yes, the Schichtleiter position provides opportunities for personal and professional growth within the retail environment.

What is the work schedule like for this position?

The work schedule requires flexible availability, including evenings, weekends, and holidays to meet business needs.

How will my performance be evaluated in this role?

Your performance will be measured based on your ability to achieve personal and productivity goals while providing an exceptional customer experience.

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.