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Schichtleiter / Schichtführer Esso Tankstelle (m/w/d)

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EG Group

Today

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Hamburg

AI generated summary

  • You should have relevant work experience, a retail or gastronomy qualification, good customer service skills, flexibility, resilience, communication ability, and MS Office knowledge.
  • You will assist in daily operations, ensure compliance with standards, enhance customer experience, handle complaints, support team management, oversee shop activities, and perform administrative tasks.

Requirements

  • Berufserfahrungen in einer für die Aufgabe qualifizierenden Position
  • Abgeschlossene Ausbildung im Bereich Einzelhandel, Systemgastronomie oder eine vergleichbare Ausbildung
  • Gutes Fachwissen
  • Bereitschaft zu dienstleistungsorientierter Arbeit
  • Hoher Grad an Flexibilität, Belastbarkeit und Kommunikation
  • Kenntnisse der gängigen MS-Office Anwendungen

Responsibilities

  • Unterstützung der Filialleitung bei der Sicherstellung des reibungslosen und effizienten Betriebsablaufes
  • Mitarbeit bei der Sicherstellung der Einhaltung des HACCP Konzepts, aller Sicherheits- und Umweltschutzstandards interner und gesetzlicher Vorgaben
  • Gestaltung eines kundenfreundlichen Umfelds
  • Professionelle Bearbeitung von Kundenreklamationen
  • Unterstützung der Filialleitung bei der Führung des Teams und den damit verbundenen organisatorischen Aufgaben (z.B Schichtplanung, Urlaubsplanung usw.)
  • Vielfältige Tätigkeiten in Shop und Service, sowie Kassieren, Organisation des Backshops und Warenpräsentation
  • Unterstützung der Filialleitung bei der Erstellung des internen Reportings
  • Allgemeine Bürotätigkeiten und buchhaltungsvorbereitende Arbeiten

FAQs

What is the job title for this position?

The job title is Schichtleiter / Schichtführer Esso Tankstelle (m/w/d).

Where is the job located?

The job is located at Esso Station in Hamburg, Koppelstraße 30.

What type of employment is offered for this position?

The position is offered in Vollzeit (full-time), with a minimum of 30 hours per week.

What are the key responsibilities of the Schichtleiter / Schichtführer?

The responsibilities include supporting the store management in ensuring smooth operations, maintaining compliance with safety and environmental standards, customer service, team management, and general administrative tasks.

What qualifications are required for this role?

Applicants should have professional experience in a qualifying position, completed training in retail, system gastronomy, or a comparable field, good specialized knowledge, and proficiency in common MS Office applications.

What benefits are offered for this position?

Benefits include payment according to tariff (at least € 13.80 per hour), night and holiday pay, Christmas bonuses, employee discounts, a secure workplace, structured onboarding, and opportunities for further development within the company.

Is this position open to career changers?

Yes, career changers are welcome to apply for this position.

How can I apply for this job?

Interested candidates can send their application with a CV to de.bewerbung@eg.group or apply through the provided link.

What is the working environment like at the company?

The working environment is familial and characterized by appreciative treatment of employees.

Will there be training provided for new employees?

Yes, there will be a structured onboarding process to prepare new employees for their tasks.

EG Group

Global leading independent forecourt retailer

Retail & Consumer Goods
Industry
10,001+
Employees
2001
Founded Year

Mission & Purpose

EG Group is a leading global independent convenience retailer with a diversified portfolio of over 6,000 sites across ten countries in North America, Europe and Australia. Founded in 2001 by Co-founders and Co-CEOs Mohsin and Zuber Issa with the acquisition of a single site in the UK, the Group provides an innovative approach to forecourt trading and a best-in-class customer experience for Grocery & Merchandise, Foodservice and Fuel; providing excellent service and good value, quality products at well maintained, convenient locations. Our transformation has been built upon excellent relationships with a portfolio of international brand partners and strategic acquisitions, supported by our 45,000 employees globally who continuously deliver our products and services to up to 24 million customers per week and support the local communities in which we operate.