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Scientist II, Field Applications

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Thermo Fisher Scientific

6d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
  • Milan

AI generated summary

  • You need a MSc/PhD in a related field, experience in Real-time PCR, strong communication skills, data analysis abilities, customer-facing experience, and readiness to travel 25-75%.
  • You will provide scientific application support and training, perform product demos, troubleshoot customer issues, deliver seminars, and assist with new product introductions and sales support.

Requirements

  • Knowledge and skills acquired through completion of a MSc and/or PhD in Biology, Microbiology, Biochemistry or related scientific field.
  • Required experience in Real-time PCR and useful to have experience in Capillary Electrophoresis
  • Teammate who can effectively integrate internal and field based activities across functions to support customer requirements. Individual will also need to balance and prioritize the requirements of several collaborators in a dynamic environment. Handle time efficiently
  • Good knowledge of Genomics and Genomic applications is considered an asset.
  • Experience in communicating technical materials in written and verbal form is needed.
  • Ability to read, analyse, and interpret common scientific and technical journals.
  • Ability to troubleshoot technical problems.
  • Strong data analysis/data manipulation skills
  • Customer minded individual with the insight to understand customer concerns
  • Customer facing experience is an asset. Good commercial insight and demeanour required.
  • Very strong communications skills. Capable of interacting with a diverse population of internal and external contacts.
  • Independent and dedicated personality.
  • Fluent in English language skills.
  • Readiness to travel 25-75% of the time (will vary).
  • Clean driver’s license

Responsibilities

  • Provide independently in-house and on-site scientific application support & training support on brand products, thereby contributing substantially to customer satisfaction
  • Perform product demonstrations at customer or company sites
  • Prepares and presents seminars to wide array of audiences
  • Solve customer issues effectively through in depth troubleshooting
  • Provide technical and applications assistance in response to customer inquiries
  • Plays a major role when introducing and supporting new products and applications
  • Train and support other departments on new products and applications
  • Continuously updates scientific knowledge for support of customers, sales and service on the forefront of technology. Communicates effectively within the team to enhance others’ knowledge
  • Support the Service & Support organization in attaining training and service contract sales target through customer interaction and relation
  • Support sales in the achievement of the regional sales target by delivering product line specific pre- and post-sales related customer support activities

FAQs

What is the work schedule for the Scientist II, Field Applications position?

The work schedule is standard, from Monday to Friday.

Where is the location for this job?

The location for this job is Italy - Remote/Field, with a base in Milan.

What type of environmental conditions can be expected in this role?

Some degree of Personal Protective Equipment (PPE) is required, including safety glasses, gowning, gloves, lab coat, and ear plugs.

What are the main responsibilities of the Field Application Scientist II?

Key responsibilities include providing scientific application support and training, performing product demonstrations, solving customer issues, and supporting the introduction of new products.

What qualifications are required for this position?

A MSc and/or PhD in Biology, Microbiology, Biochemistry, or a related scientific field is required.

Is experience in Real-time PCR necessary for this job?

Yes, required experience in Real-time PCR is essential, and experience in Capillary Electrophoresis is useful.

How important are communication skills for this role?

Very strong communication skills are essential for interacting with a diverse population of internal and external contacts.

What is the expected travel frequency for this position?

Candidates should be ready to travel 25-75% of the time, depending on the needs of the role.

Are there specific qualities or skills that are considered an asset for this role?

Good knowledge of Genomics and Genomic applications, customer-facing experience, and the ability to troubleshoot technical problems are considered assets.

Is fluency in English required for this job?

Yes, fluency in English is required for effective communication in this role.

Thermo Fisher Scientific

The World Leader In Serving Science

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.