FAQs
What is the role of a Scrum Master at Cigna?
The Scrum Master at Cigna acts as a servant leader and coach for multiple scrum teams, facilitating agile ceremonies, supporting teams in delivering value, and managing dependencies for complex implementations.
What type of experience is required for this position?
Candidates need extensive experience as a Scrum Master in an enterprise-level organization, with previous experience in complex system implementations being essential. Experience in the Middle East market is preferable.
What tools and methodologies will I be expected to know?
A strong knowledge of Agile principles and practices is required, along with working knowledge of agile and project management tools including JIRA, Confluence, and Microsoft Office applications.
What are the key responsibilities of the Scrum Master?
Key responsibilities include building high-performing teams, facilitating all agile ceremonies, supporting the RTE, managing dependencies, ensuring continuous improvement, and coaching the product owner on backlog management.
What skills are important for this role?
Important skills include servant leadership, facilitation, conflict resolution, continuous improvement, and strong communication abilities at all organizational levels.
Are Scrum and SAFe certifications necessary for this role?
While Scrum and SAFe certifications are considered a plus, they are not explicitly required.
How does Cigna promote diversity and inclusion?
Cigna is committed to considering qualified applicants without regard to characteristics protected by equal employment opportunity laws, promoting diversity and inclusion in the workplace.
What is the overall mission of Cigna Healthcare?
Cigna Healthcare advocates for better health through every stage of life, guiding customers through the health care system and empowering them to make informed health choices.
How does the role support product focus?
The Scrum Master collaborates with the Product Owner to understand key business and technology objectives, helping the team execute goals and lead the coordination of release planning.
Is experience in agile environments necessary for this role?
Yes, experience in agile environments is necessary, and the Scrum Master is also expected to coach teams in environments where agile is not yet fully adopted.