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Scrum Master

  • Job
    Full-time
    Senior & Expert Level
  • Consulting
    Product
  • Dubai

AI generated summary

  • You need extensive Scrum Master experience, strong Agile knowledge, skills in servant leadership, and familiarity with JIRA/Confluence. Clear communication, trust-building, and certifications are pluses.
  • You will coach teams in agile frameworks, facilitate ceremonies, communicate progress, manage dependencies, support the product owner, and drive continuous improvement across teams.

Requirements

  • Extensive experience as a Scrum Master working in an enterprise level organisation
  • Good skills and knowledge of servant leadership, facilitation, conflict resolution and continuous improvement.
  • Strong knowledge of Agile principles and practices.
  • Working knowledge of agile and project management tooling including JIRA, Confluence and Microsoft Office applications.
  • Ability to navigate a fast paced, highly matrixed organization effectively.
  • Proven ability to present and communicate at all levels with clarity and precision both written and verbally.
  • A proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; deliver tough messages with grace; execute with limited information and ambiguity.
  • Scrum and SAFe certifications is a plus

Responsibilities

  • Responsible for building high performing teams through coaching of agile principles and the use of agile frameworks (SAFe, Scrum, Kanban)
  • Facilitate all agile ceremonies including daily stand-ups, sprint planning, reviews, demos, retrospectives and PI planning.
  • Support the RTE, ensuring the PI objectives are on track, improving transparency, removing impediments, and mitigating risks.
  • Communicate iteration status, risks and issues with internal and external stakeholders.
  • Ensuring work across teams is accessible, accurate and relevant always.
  • Anticipate and manage the dependencies that can impact the delivery capability of your teams, driving cross team planning, collaboration, and coordination.
  • Understand the Accountability and Responsibility of all team members and effectively managing team capacity.
  • Ensure continuous improvement within and across teams, by motivating, coaching, acting as change agent and optimizing flow.
  • Coach and support the product owner in managing the product backlog ready for the next sprint.
  • Coaching Teams in organizational environments in which agile is not yet fully adopted and understood.
  • Works with Agile coaches and other Scrum Masters to grow within the role.
  • Product Focus – Jointly with the Product Owner, you will be responsible for understanding key business and technology objectives and strategy of the product can help their team drive towards executing these goals. You will also lead the coordination of release planning with the Product Owner.

FAQs

What is the role of a Scrum Master at Cigna?

The Scrum Master at Cigna acts as a servant leader and coach for multiple scrum teams, facilitating agile ceremonies, supporting teams in delivering value, and managing dependencies for complex implementations.

What type of experience is required for this position?

Candidates need extensive experience as a Scrum Master in an enterprise-level organization, with previous experience in complex system implementations being essential. Experience in the Middle East market is preferable.

What tools and methodologies will I be expected to know?

A strong knowledge of Agile principles and practices is required, along with working knowledge of agile and project management tools including JIRA, Confluence, and Microsoft Office applications.

What are the key responsibilities of the Scrum Master?

Key responsibilities include building high-performing teams, facilitating all agile ceremonies, supporting the RTE, managing dependencies, ensuring continuous improvement, and coaching the product owner on backlog management.

What skills are important for this role?

Important skills include servant leadership, facilitation, conflict resolution, continuous improvement, and strong communication abilities at all organizational levels.

Are Scrum and SAFe certifications necessary for this role?

While Scrum and SAFe certifications are considered a plus, they are not explicitly required.

How does Cigna promote diversity and inclusion?

Cigna is committed to considering qualified applicants without regard to characteristics protected by equal employment opportunity laws, promoting diversity and inclusion in the workplace.

What is the overall mission of Cigna Healthcare?

Cigna Healthcare advocates for better health through every stage of life, guiding customers through the health care system and empowering them to make informed health choices.

How does the role support product focus?

The Scrum Master collaborates with the Product Owner to understand key business and technology objectives, helping the team execute goals and lead the coordination of release planning.

Is experience in agile environments necessary for this role?

Yes, experience in agile environments is necessary, and the Scrum Master is also expected to coach teams in environments where agile is not yet fully adopted.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health. The Cigna Group includes products and services marketed under Cigna Healthcare, Evernorth Health Services or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 countries and jurisdictions, and has more than 190 million customer relationships around the world.