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Seasonal Consultant- 8hours- Edinburgh, St James Quarter

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Edinburgh

Requirements

  • Strong interpersonal skills to build rapport with customers - customer service experience is ideal
  • Ability to communicate and listen effectively
  • A genuine passion for beauty and the retail industry
  • Open availability for evening, weekend, and holiday shifts.

Responsibilities

  • To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.
  • To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
  • As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy.
  • You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

FAQs

What is the job title for this position?

The job title is Seasonal Consultant.

Where is the job located?

The job is located in Edinburgh, specifically at the St James Quarter.

What type of employment is this position?

This position is seasonal and involves working for 8 hours.

What are the main responsibilities of a Seasonal Consultant?

The main responsibilities include supporting the store management team in driving sales and profit, delivering exceptional customer service, and upholding the company's values and vision.

What kind of experience is preferred for applicants?

Customer service experience is ideal, along with strong interpersonal skills to build rapport with customers.

Is there flexibility in shift availability for this position?

Yes, candidates should have open availability for evening, weekend, and holiday shifts.

What qualities does The Body Shop look for in a Seasonal Consultant?

The Body Shop looks for strong interpersonal skills, effective communication, a genuine passion for beauty and retail, and the ability to engage with customers.

Do Seasonal Consultants receive training on the products?

Yes, as a Seasonal Consultant, you will learn about the products and their origins to provide expert advice to customers.

How does The Body Shop contribute to social impact?

The Body Shop contributes to social impact by sourcing many ingredients ethically through Community Trade programs, helping communities build better lives.

What is the ethos of The Body Shop?

The Body Shop is committed to being a force for good and focuses on cruelty-free beauty, empowering people, and enriching the planet.

What are the required talent drivers for this role?

The required talent drivers include collaborative skills, personal conduct, commerciality, and purpose.

Fighting for a Fairer and More Beautiful World

Retail & Consumer Goods
Industry
10,001+
Employees
1976
Founded Year

Mission & Purpose

The Body Shop International Limited is the original natural and ethical beauty brand. Our heritage is an amazing story of firsts. The first to create Body Butter, the first to use manmade musk in fragrance rather than cruelly-extracted deer musk, the first to transform the beauty industry with fair trade ingredients. For 40 years The Body Shop showed the world that business could be a force for good, anchored in Anita Roddick’s pioneering approach to doing business. Our Commitment for the next 40 years, Enrich Not Exploit™, has three elements: Enrich Our People - Enrich Our Planet - Enrich Our Products. We exist to make a positive difference to people’s lives. We create superior quality products using the world’s finest natural ingredients to make your skin feel so good. We have over 3000 stores in 68 countries, and reach out to customers around the world through launching e-commerce sites, opening sub-franchise businesses and identifying selective wholesale in new markets plus adding new Global Travel Retail locations around the world. Our people are passionate, independent, diverse individuals.

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