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Seasonal Evening Sales Assistant

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Dunelm

Nov 5

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

Requirements

  • You will need to be fully flexible over the course of the week.
  • You will love helping your colleagues across the store and always contribute to your team by reporting successfully to your team leaders and store management team regularly.

Responsibilities

  • Tills – Serving customers with purchases or returns and taking care to check that all items are complete and that fragile items are packed securely so they get to their new homes safely.
  • Shop floor – Assisting our customers to find the products they are looking for and providing an excellent memorable service to create and maintain, customer loyalty and a genuine love for our products and people.
  • Hosting – If a customer can’t find what they’re looking for on our shelves, you will use our successful iPad systems to order products to be delivered to the customers homes. You will be trained to provide a fantastic Made To Measure service creating orders of bespoke curtain and blinds to our customers specifications. You will be styling our departments such as the super popular bedding displays to inspire and allow our customers the chance to feel fabrics and ensure they take the perfect items home.
  • Stock and Delivery – A physical role with some heavy lifting involved. This is not solely warehouse based and is a customer facing role. You will be focusing on merchandising, updating price changes, recovering the stores after a busy day making it lovely and tidy, taking in deliveries, checking stock control, ordering and carrying out shop-floor replenishment whilst always remembering our customers’ needs along the way.

FAQs

What is the pay rate for the Seasonal Evening Sales Assistant position?

The pay rate ranges from £7.77 to £12.05 per hour, depending on age.

Where is the Seasonal Evening Sales Assistant position located?

The position is located at our store in Feltham.

How many hours per week is the position, and what is the duration?

This role requires a minimum of 20 hours per week and is available until February 2025.

Is flexibility required for this position?

Yes, full flexibility is required over the course of the week.

What are the main responsibilities of the Seasonal Evening Sales Assistant?

Main responsibilities include serving customers at tills, assisting on the shop floor, hosting and ordering products, and handling stock and delivery tasks.

Do I need prior experience for this role?

Prior experience is not specifically mentioned, but a sociable nature and willingness to learn and support colleagues are important.

What qualities are you looking for in a candidate?

We are looking for candidates who are confident, sociable, enjoy helping others, and are excited about providing memorable customer experiences.

Is diversity supported within the company?

Yes, Dunelm is committed to diversity and welcomes applications from all candidates regardless of their background.

Will I receive training for this position?

Yes, you will receive training in all aspects of customer-facing store life.

Is heavy lifting involved in this role?

Yes, the role includes physical tasks with some heavy lifting involved, mainly related to stock and delivery.

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Dunelm

The Home of Homes

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Dunelm is a well-known UK-based homeware retailer that offers a wide range of products for home improvement and decoration. They specialise in selling items such as furniture, bedding, curtains, rugs, lighting, and kitchenware. Their ultimate mission is to make homes beautiful and comfortable by providing high-quality, stylish, and affordable homeware products to customers. Dunelm's purpose is to help people create a living space they love, by offering a diverse selection of home essentials and accessories that cater to different tastes and lifestyles. They aim to be the go-to destination for individuals looking to enhance their living spaces with top-notch products and excellent customer service.

Culture & Values

  • Stronger together

    We value connection, inclusion, team work and clear communication, engaging everyone in our purpose, helping people feel at home and creating a sense of belonging.

  • Keep listening and learning

    We know that being curious and having a growth mindset is key to our continual learning and that being self-aware and adaptable means we can to be our best selves more of the time and achieve things we never thought possible.

  • Long term thinking

    We are committed to putting our customers first, thinking big, making decisions and innovating in ways that are guided by our purpose, making a difference to the lives of our colleagues and customers.

  • Act like owners

    We enjoy the opportunity to take responsibility, be challenging and resourceful and make the right things happen in the right way.

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