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Seasonal Retail Sales Associate

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Williamsburg

AI generated summary

  • You need strong customer service skills, a flexible schedule, good communication and organizational abilities, multitasking capacity, and the ability to lift heavy objects. Retail experience preferred.
  • You will engage customers, maintain store cleanliness, process transactions, support merchandising, promote loyalty programs, assist in shrink reduction, and uphold safety standards.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What are the primary responsibilities of a Seasonal Retail Sales Associate at TJ Maxx?

The primary responsibilities include delivering a highly satisfied customer experience, engaging with customers, maintaining a clean and organized store environment, processing purchases and returns, promoting credit and loyalty programs, and participating in store recovery and safety programs.

What skills are required for this position?

The position requires excellent customer service skills, strong communication and organizational abilities, attention to detail, the ability to multi-task, and the capacity to respond appropriately to changes in direction or unexpected situations.

Is previous retail experience necessary for this role?

While retail customer experience is preferred, it is not strictly required. Candidates who possess strong interpersonal skills and a willingness to learn may also be considered.

What is the pay range for this position?

The starting pay range for the Seasonal Retail Sales Associate position is between $13.00 and $13.50 per hour, with actual starting pay determined by factors such as relevant skills, qualifications, and experience.

What benefits are offered to employees in this role?

Benefits include an associate discount, Employee Assistance Program (EAP), 401(k) contributions, childcare and cell phone discounts, pet and legal insurance, paid parental leave, and eligible healthcare coverages among others.

What does TJ Maxx value in its workplace culture?

TJ Maxx values diversity, collaboration, honesty, integrity, respect, and a positive store culture among its employees.

Are there opportunities for cross-training in different areas of the store?

Yes, employees may be cross-trained to work in multiple areas of the store to support the needs of the business.

How flexible must my availability be for this job?

A flexible schedule is required to support the business needs, which may include working varied shifts.

Does TJ Maxx provide accommodations for individuals with disabilities?

Yes, TJ Maxx provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws.

Will I receive training upon starting this position?

Yes, TJ Maxx provides training to ensure you are equipped to fulfill the responsibilities of the Seasonal Retail Sales Associate role effectively.

Is there a dress code for this job?

While the specific dress code may not be mentioned in the job description, employees are typically expected to maintain a professional appearance that aligns with the store's standards.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance