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Seasonal Retail Sales Associate

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Old Navy

14d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Cincinnati

AI generated summary

  • You must communicate well, focus on customer service, thrive in fast-paced settings, solve problems, be flexible with your schedule, use retail technology, and lift up to 30 lbs.
  • You will engage with customers to drive sales, support store operations, maintain a clean workspace, and handle customer inquiries and returns professionally while meeting personal and store goals.

Requirements

  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
  • Passionate about retail and thrive in a fast-paced environment.
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote loyalty by educating customers about our loyalty programs.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience using all omnichannel offerings.
  • Be accountable to personal goals which contribute to overall store goals and results.
  • Support sales floor, fitting room, cash wrap, back of house, as required.
  • Maintain a neat, clean and organized work center.
  • Handle all customer interactions and potential issues/returns courteously and professionally.
  • Execute operational processes effectively and efficiently.

FAQs

What is the main responsibility of a Seasonal Retail Sales Associate at Old Navy?

The main responsibility is to engage and connect with customers, providing excellent customer service to foster brand loyalty and enhance the overall shopping experience.

What qualities does Old Navy look for in a Seasonal Retail Sales Associate?

Old Navy seeks individuals who are good communicators, customer-focused, passionate about retail, problem solvers, and willing to work a flexible schedule including holidays and weekends.

Are there any physical requirements for the job?

Yes, employees must be able to maneuver around the sales floor, stockroom, and office and lift up to 30 lbs.

What are some specific tasks the Seasonal Retail Sales Associate will be responsible for?

Responsibilities include promoting loyalty programs, engaging with customers to drive sales, maintaining a clean and organized work area, handling customer interactions professionally, and executing operational processes efficiently.

Is experience in retail necessary for this position?

While prior retail experience is beneficial, the most important qualities are passion for retail, willingness to learn, and a customer-oriented mindset.

Does Old Navy offer flexibility in scheduling?

Yes, Old Navy is looking for associates who are agreeable to work a flexible schedule to meet the business needs, including holiday, evening, overnight, and weekend shifts.

Is training provided for the Seasonal Retail Sales Associate role?

Yes, Old Navy provides training and encourages continuous improvement and feedback among team members.

How does Old Navy view diversity and inclusion in the workplace?

Old Navy is committed to fostering a diverse and inclusive environment, and they promote equality by actively recruiting and hiring qualified individuals from all backgrounds.

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Old Navy

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.