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Seasonal Retail Sales Associate

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Old Navy

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Kahului

AI generated summary

  • You must communicate well, focus on customer service, thrive in a fast-paced setting, solve problems, be flexible with hours, use retail tech, and lift up to 30 lbs.
  • You will engage customers, promote loyalty programs, drive sales, support store operations, maintain cleanliness, and handle customer interactions professionally.

Requirements

  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
  • Passionate about retail and thrive in a fast-paced environment.
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote loyalty by educating customers about our loyalty programs.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience using all omnichannel offerings.
  • Be accountable to personal goals which contribute to overall store goals and results.
  • Support sales floor, fitting room, cash wrap, back of house, as required.
  • Maintain a neat, clean and organized work center.
  • Handle all customer interactions and potential issues/returns courteously and professionally.
  • Execute operational processes effectively and efficiently.

FAQs

What is the primary responsibility of a Seasonal Retail Sales Associate at Old Navy?

The primary responsibility of a Seasonal Retail Sales Associate is to engage and connect with customers by providing excellent customer service, resulting in brand loyalty, and delivering a best-in-class customer experience.

What qualifications are required for this position?

Candidates should be good communicators, customer-focused, passionate about retail, problem solvers with a focus on continuous improvement, able to work a flexible schedule, and capable of utilizing retail technology.

Is experience in retail necessary for this role?

While prior retail experience can be beneficial, it is not explicitly required. A passion for retail and a willingness to learn are highly valued.

What are the working hours for this position?

The position requires flexible scheduling, including availability for holiday, evening, overnight, and weekend shifts to meet the needs of the business.

What is the hourly pay range for this role?

The hourly pay range for the Seasonal Retail Sales Associate position is $14.00 - $15.00 USD, varying based on qualifications, experience, skill level, competencies, and work location.

Are there opportunities for career advancement in this position?

Yes, Old Navy supports career advancement and development opportunities within the company for employees who demonstrate strong performance and commitment.

What should I expect during the application process?

The application process typically involves submitting an application, followed by interviews to assess your fit for the role and the company culture.

How does Old Navy ensure a diverse and inclusive workplace?

Old Navy is committed to equality and fostering a diverse inclusive environment. They have received numerous awards for their commitment to diversity and make all employment decisions without regard to any protected status.

What is the work environment like at Old Navy?

The work environment at Old Navy is fast-paced and team-oriented, where employees can express their authentic selves and collaborate with their colleagues.

Are there any physical requirements for this role?

Yes, associates should be able to maneuver around the sales floor, stockroom, and office, as well as lift up to 30 lbs as needed.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.