Seasonal Sales Advisor

Hotel Chocolat

10d ago

Applications are closed

Job
Full-time
Entry Level
Customer Relations
Hospitality & Retail

Requirements

Welcoming our customers and providing excellent service during their visit.
Till and queue management, this includes processing transactions, refunds and exchanges at the till and responding to customer feedback.
You will learn all about our range of products including how we sell, how we grow cocoa and manufacture our products, allergens and our commitments to sustainability and ethics.
Running tasting sessions and demonstrations of products.
Working with the team to support with deliveries and stock, making sure the delivery area is kept clear and tidy in line with our health and safety guidelines and maintaining the appearance of the store and café areas.
If your store has a café area, you will be preparing hot and cold drinks, ice creams and snacks according to our guidelines and processes while adhering to our allergens, quality, and health and safety standards.
You don’t need to have retail experience to work here, however we do ask that during your time with us, you commit to being a true brand ambassador and support where you can to the success of the store and your team.

Responsibilities

Welcoming our customers and providing excellent service during their visit.
Till and queue management, this includes processing transactions, refunds and exchanges at the till and responding to customer feedback.
You will learn all about our range of products including how we sell, how we grow cocoa and manufacture our products, allergens and our commitments to sustainability and ethics.
Running tasting sessions and demonstrations of products.
Working with the team to support with deliveries and stock, making sure the delivery area is kept clear and tidy in line with our health and safety guidelines and maintaining the appearance of the store and café areas.
If your store has a café area, you will be preparing hot and cold drinks, ice creams and snacks according to our guidelines and processes while adhering to our allergens, quality, and health and safety standards.

FAQs

What is the job title for this position?

The job title is Seasonal Sales Advisor.

Where is the job located?

The job is located in Teesside.

What type of contract is being offered?

The contract type is Full-Time Permanent.

What is the salary range for this position?

The salary range is £12 - £00 per hour.

When is the closing date for applications?

The closing date for applications is 05/10/2024.

What kind of experience is required for this role?

No prior retail experience is required, but a commitment to being a true brand ambassador is expected.

What are some of the key responsibilities of the Seasonal Sales Advisor?

Key responsibilities include welcoming customers, managing the till, running tasting sessions, supporting deliveries and stock management, and preparing drinks and snacks if the store has a café area.

What benefits are offered to employees in this role?

Benefits include a salary of £12.00 per hour, a 50% staff discount, opportunities for career advancement, and flexible working patterns.

Is there training provided for new employees?

Yes, training will be provided about the product range, processing transactions, and adhering to health and safety standards.

Can I apply if I am looking for part-time work?

The job position is for full-time work, but flexible working patterns are available.

Hotel Chocolat

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods

Industry

1001-5000

Employees

2004

Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.