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Seasonal Sales Assistant

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Dunelm

Sep 10

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Canterbury

Requirements

  • - Fully flexible over the course of the week
  • - Minimum 16 hours per week
  • - At least one evening shift
  • - At least one Saturday or Sunday shift
  • - Confident and feel empowered in your role
  • - Sociable nature
  • - Excited at the prospect of working in an ever-growing retail environment
  • - Love helping colleagues across the store
  • - Contribute to your team by reporting successfully to team leaders and store management team regularly

Responsibilities

  • Tills – Serving customers with purchases or returns and taking care to check that all items are complete and that fragile items are packed securely so they get to their new homes safely.
  • Shop floor – Assisting our customers to find the products they are looking for and providing an excellent memorable service to create and maintain, customer loyalty and a genuine love for our products and people.
  • Hosting – If a customer can’t find what they’re looking for on our shelves, you will use our successful iPad systems to order products to be delivered to the customers homes. You will be trained to provide a fantastic Made To Measure service creating orders of bespoke curtain and blinds to our customers specifications. You will be styling our departments such as the super popular bedding displays to inspire and allow our customers the chance to feel fabrics and ensure they take the perfect items home.
  • Stock and Delivery – A physical role with some heavy lifting involved. This is not solely warehouse based and is a customer facing role. You will be focusing on merchandising, updating price changes, recovering the stores after a busy day making it lovely and tidy, taking in deliveries, checking stock control, ordering and carrying out shop-floor replenishment whilst always remembering our customers’ needs along the way.

FAQs

What is the pay rate for the Seasonal Sales Assistant position?

The pay rate is £6.72 - £11.44 per hour, depending on age and experience.

How many hours per week will I be expected to work?

You will need to work a minimum of 16 hours per week.

Is a specific schedule required for this position?

Yes, you will need to be fully flexible over the course of the week, including at least one evening and a Saturday or Sunday shift.

What are the primary responsibilities of a Seasonal Sales Assistant?

Responsibilities include serving customers at the tills, assisting customers on the shop floor, hosting and ordering products, and managing stock and delivery tasks.

What is the minimum age requirement for this job?

The minimum age requirement for the position is 16 years old.

Does Dunelm promote diversity in hiring?

Yes, Dunelm is committed to becoming a fully inclusive business and welcomes applications from all candidates regardless of various backgrounds and identities.

Is heavy lifting involved in this role?

Yes, the role involves some heavy lifting, especially during stock and delivery tasks.

What qualities are you looking for in a candidate?

We are looking for confident, sociable individuals who are excited about providing memorable customer experiences and who enjoy collaborating with colleagues.

Will I receive training for this position?

Yes, you will be trained in all aspects of customer-facing store life.

Is there potential for career growth within Dunelm?

Yes, Dunelm is committed to helping colleagues enjoy successful careers and provides support for professional development.

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Dunelm

The Home of Homes

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Dunelm is a well-known UK-based homeware retailer that offers a wide range of products for home improvement and decoration. They specialise in selling items such as furniture, bedding, curtains, rugs, lighting, and kitchenware. Their ultimate mission is to make homes beautiful and comfortable by providing high-quality, stylish, and affordable homeware products to customers. Dunelm's purpose is to help people create a living space they love, by offering a diverse selection of home essentials and accessories that cater to different tastes and lifestyles. They aim to be the go-to destination for individuals looking to enhance their living spaces with top-notch products and excellent customer service.

Culture & Values

  • Stronger together

    We value connection, inclusion, team work and clear communication, engaging everyone in our purpose, helping people feel at home and creating a sense of belonging.

  • Keep listening and learning

    We know that being curious and having a growth mindset is key to our continual learning and that being self-aware and adaptable means we can to be our best selves more of the time and achieve things we never thought possible.

  • Long term thinking

    We are committed to putting our customers first, thinking big, making decisions and innovating in ways that are guided by our purpose, making a difference to the lives of our colleagues and customers.

  • Act like owners

    We enjoy the opportunity to take responsibility, be challenging and resourceful and make the right things happen in the right way.

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