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Seasonal Sales experience Assistant

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LUSH Fresh Handmade Cosmetics - MENA

14d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Manchester
  • 28d left

AI generated summary

  • You must have a passion for exceptional customer service, teamwork spirit, and strong communication skills to create memorable experiences and foster a positive shop environment.
  • You’ll create a welcoming atmosphere, assist customers with product choices, maintain store displays, manage inventory, ensure cleanliness, handle transactions, and address customer inquiries.

Requirements

  • - Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
  • - Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
  • - Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Responsibilities

  • Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop.
  • Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them.
  • Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.
  • Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they’re shopping.
  • Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up.
  • Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.
  • Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
  • Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.

FAQs

What is the role of a Seasonal Sales Assistant?

The Seasonal Sales Assistant works at the forefront of the business, providing 5-star customer service, showcasing products, and supporting customer buying decisions during the busy seasonal period.

What are the required hours for this position?

The role offers 16-32 hours of work per week.

Are there any specific dates I need to be available for?

Yes, availability on Christmas Eve and Boxing Day is essential.

What are the key responsibilities of a Seasonal Sales Assistant?

Key responsibilities include providing excellent customer service, product knowledge, teamwork, maintaining store displays, handling transactions, and ensuring a clean shopping environment.

What kind of training will I receive?

You will receive in-depth training on products and ingredients to become a Lush Ambassador, representing the company’s ethics and values.

When is the application deadline for this position?

The application deadline is 15/10/24.

What is the start date for this role?

The start date is from 1/10/24.

What benefits do Seasonal Sales Assistants receive?

Benefits include holiday allowance, a 50% discount on Lush products and spa treatments, profit-based bonuses, a pension scheme, and a paid day off for your birthday, among others.

Is there a requirement for teamwork in this role?

Yes, teamwork is essential as you will collaborate with colleagues to achieve store goals and create a positive environment.

Are any specific skills required for this position?

Yes, a passion for customer experience, strong teamwork abilities, and effective communication skills are essential for this role.

LUSH Fresh Handmade Cosmetics - MENA

We're creating a cosmetics revolution to save the planet.

Manufacturing & Electronics
Industry
201-500
Employees
1995
Founded Year

Mission & Purpose

We believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We believe in buying ingredients only from companies that do not commission tests on animals and in testing our products on humans. We invent our own products and fragrances. We make them fresh by hand using little or no preservative or packaging, using only vegetarian ingredients, and tell you when they were made. We believe in happy people making happy soap, putting our faces on our products and making our mums proud. We believe in long candlelit baths, sharing showers, massage, filling the world with perfume and in the right to make mistakes, lose everything and start again. We believe our products are good value, that we should make a profit and that the customer is always right.