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Seasonal Sales & Operations Assistant - London, Westfield Stratford (FTC, Part-time)

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PANDORA Jewelry

Oct 28

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • London

Requirements

  • Contract to run until 5th January 2025. Rate of pay: £13.15
  • You must be available to work on key trading days throughout the duration of your contract, which will include weekends, Christmas Eve, Boxing Day, New Year's Eve, and New Year's Day. We will do our very best to distribute these days fairly, ensuring you won't be required to work all of them during your contract
  • You will accrue annual leave in line with your entitlement however - as this is our busiest time of year - we regret that no annual leave will be approved during this period

Responsibilities

  • From driving sales to ensuring smooth operations, you'll be our brand ambassador who’s going to make the magic happen.
  • As someone who loves to meet new people, you’ll confidently connect with our customers, share their stories, and help them find the perfect gifts for their loved ones.
  • Surpass sales targets with effective techniques
  • Bond confidently with customers, adapting to their unique preferences and needs
  • Master Pandora knowledge, delivering unforgettable customer experiences
  • As someone who works well in a busy environment with a focus on working accurately and quickly, you’ll support behind-the-scenes activities to ensure a strong foundation for excellent customer service.
  • Get hands-on with preparing click-and-collect orders for our customers
  • Keep the flow smooth by managing deliveries, processing returns, and restocking shelves with fresh inventory
  • Add a creative touch by wrapping beautiful gifts, engraving jewellery and loading gift cards

FAQs

What is the contract duration for the Seasonal Sales & Operations Assistant position?

The contract will run until 5th January 2025.

What is the pay rate for this position?

The rate of pay for this position is £13.15.

What are the core responsibilities of a Seasonal Sales & Operations Assistant?

Responsibilities include driving sales through customer engagement and ensuring smooth operations such as managing deliveries, processing returns, and preparing click-and-collect orders.

Are there specific days when I need to be available to work?

Yes, you must be available to work on key trading days, including weekends, Christmas Eve, Boxing Day, New Year's Eve, and New Year's Day.

Will I be able to take annual leave during the busy holiday period?

No, while you will accrue annual leave, no annual leave will be approved during the busy holiday period.

What kind of benefits does Pandora offer to employees?

Benefits include a generous employee discount, a jewellery uniform allowance, eligibility for a store bonus scheme, access to retail and entertainment discounts, and support through Retail Trust for various wellbeing needs.

Is experience in jewelry sales necessary for this position?

While experience in jewelry sales can be beneficial, a passion for customer service and the ability to connect with customers are essential.

What kind of training will I receive?

You will receive training on Pandora's products and customer service techniques to ensure you can provide an excellent experience for customers.

Can I customize my work hours?

There is potential to discuss preferences in focus areas (Sales or Operations), but specific work hours will depend on the needs of the store.

Does Pandora support inclusivity in its recruitment process?

Yes, Pandora's recruitment procedures are designed to be transparent and equitable, providing a fair opportunity for all candidates.

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PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.

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