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Seasonal Sales & Operations Assistant - Macclesfield (FTC, Part-time)

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

Requirements

  • Join us if you're an expressive team player who thrives in a busy environment, embodying our core values of dreaming, daring, caring, and delivering!
  • Contracts will end on 5th January 2025
  • You must be available to work on key trading days throughout the duration of your contract, which will include weekends, Christmas Eve, Boxing Day, New Year's Eve, and New Year's Day. We will do our very best to distribute these days fairly, ensuring you won't be required to work all of them during your contract
  • You will accrue annual leave in line with your entitlement however - as this is our busiest time of year - we regret that no annual leave will be approved during this period

Responsibilities

  • Sales: As someone who loves to meet new people, you’ll confidently connect with our customers, share their stories, and help them find the perfect gifts for their loved ones.
  • Front-of-house excellence: surpass sales targets with effective techniques
  • Personalised connections: bond confidently with customers, adapting to their unique preferences and needs
  • Product pro: master Pandora knowledge, delivering unforgettable customer experiences
  • Operations: As someone who works well in a busy environment with a focus on working accurately and quickly, you’ll support behind-the-scenes activities to ensure a strong foundation for excellent customer service.
  • Get hands-on with preparing click-and-collect orders for our customers
  • Keep the flow smooth by managing deliveries, processing returns, and restocking shelves with fresh inventory
  • Add a creative touch by wrapping beautiful gifts, engraving jewellery and loading gift cards

FAQs

What is the duration of the contract for the Seasonal Sales & Operations Assistant position?

The contract will run until 5th January 2025.

What is the pay rate for this position?

The pay rate is £12.00 per hour.

Are there specific days that I am expected to work during the contract?

Yes, you must be available to work on key trading days, including weekends, Christmas Eve, Boxing Day, New Year's Eve, and New Year's Day.

Will I be able to take annual leave during the busy season?

No, while you will accrue annual leave, no annual leave will be approved during the busiest time of year.

What focus areas can I choose for this role?

You can choose between a focus on Sales or Operations, with some potential crossover depending on daily store needs.

What are some key responsibilities in the Sales focus area?

Key responsibilities include connecting with customers, surpassing sales targets, and mastering product knowledge to deliver memorable customer experiences.

What are some key tasks in the Operations focus area?

Key tasks include preparing click-and-collect orders, managing deliveries, processing returns, and restocking shelves.

What kind of benefits does Pandora offer to employees in this role?

Benefits include a generous employee discount, a jewellery uniform allowance, eligibility for the store bonus scheme, access to retail and entertainment discounts, and additional incentives throughout the season.

What is the work environment like at Pandora?

The work environment is busy and dynamic, where team players who embody values like dreaming, daring, caring, and delivering thrive.

What should I do if I require adjustments during the interview process?

If you require reasonable adjustments during your interview(s), please inform us as soon as possible.

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.

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