Seasonal Stockroom Assistant

Hotel Chocolat

Dec 2

Applications are closed

Job
Full-time
Entry & Junior Level
Customer Relations
Facilities Management
Bristol

Requirements

Reliable and flexible to meet the needs of the stores trading and delivery times.
Agile and comfortable working under pressure in a fast-paced environment.
Previous stockroom experience ideally within a premium or luxury retail environment.
Ability to work well independently and as a part of a team.
Excellent communication skills, both written and verbally.

Responsibilities

Processing stock deliveries, ensuring all items are handled and stored with care, ensuring stockroom standards, organisation and cleanliness are maintained to support replenishment and limit stock damage adhering to Health & Safety guidelines and HR policies.
Ensuring new lines and replenishment are placed on the shop floor as priority following delivery.
Managing timely replenishment of stock throughout the day, ensuring availability is maintained.
Providing a unique and engaging shopping experience for every customer.
Covering shifts as required in your store or within other stores within a reasonable travelling distance.
Using your initiative to work autonomously and with your team.
Handling customer complaints with care and consideration, escalating to the store management when necessary.
Developing your knowledge, skills and experience to become more effective in your role and meet brand standards and expectations.
Being a brand ambassador and representing Hotel Chocolat positively at all times.

FAQs

What is the job title for this position?

The job title for this position is Seasonal Stockroom Assistant.

Where is the job located?

The job is located at Cribbs Causeway in Bristol.

What type of employment contract is offered for this job?

This job offers a Part-Time Temporary employment contract.

What is the salary for the Seasonal Stockroom Assistant position?

The salary for this position is £12.00 per hour.

When is the closing date for applications?

The closing date for applications is 08/12/2024.

What are the main responsibilities of a Seasonal Stockroom Assistant?

Main responsibilities include processing stock deliveries, ensuring stockroom organization and cleanliness, managing stock replenishment, providing customer support, and being a brand ambassador for Hotel Chocolat.

What qualities are essential for this role?

Essential qualities include reliability, flexibility, agility, and the ability to work under pressure in a fast-paced environment.

Is previous stockroom experience required?

Previous stockroom experience is desirable but not strictly required; however, experience within a premium or luxury retail environment is preferred.

What benefits are offered to employees in this role?

Benefits include a pay rate of £12.00 per hour, a 50% staff discount, and opportunities for permanent career advancement.

Who is Hotel Chocolat?

Hotel Chocolat is one of the UK’s favourite premium chocolate brands, known for luxury products, including gifts and drinking chocolate, operating over 100 stores across the UK.

Hotel Chocolat

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods

Industry

1001-5000

Employees

2004

Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.