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Security Manager

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Facilities Management
  • Amsterdam

AI generated summary

  • You need 2 years’ experience in a similar role, fluent English, Dutch or other languages preferred, and at least ‘Beveiliger 2’ security accreditation.
  • You will manage security operations, implement emergency procedures, lead security teams, conduct investigations, ensure safety compliance, and provide exceptional customer service while fostering team development.

Requirements

  • Previous work experience of 2 years in a similar role in a similar environment.
  • Fluent verbal and written English skills. Dutch is much appreciated, and so are other languages.
  • Security Accreditation: Minimum ‘Beveiliger 2’.

Responsibilities

  • Managing Security Operations
  • Development and implementation of emergency procedures. Implements action plans to monitor and control risk.
  • Recommends follow-up action for security breaches.
  • Conducts investigation of all losses of property assets and refers to proper management for disposition.
  • Deploys security staff to effectively monitor and protect property assets.
  • Complies with all Corporate Security safety and security management guidelines and procedures.
  • Completes proper documentation and reports all employee accident and general liability incidents
  • Conducts periodic patrols of entire property and maintains required reports and documentation regarding patrols of property.
  • Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.
  • Keeps abreast of local criminal activity as it may impact property.
  • Inspects all security equipment and ensures it is fully functioning.
  • Provides means for obtaining necessary medical attention on a timely basis.
  • Conducts hourly employee performance appraisals according to Standard Operating Procedures.
  • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Maintains first aid and CPR certifications required as well as other mandatory training for Security officers and hotel team members.
  • Implements local authority requirement for security and safety.
  • Leading Security Teams
  • Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.
  • Celebrates successes by publicly recognizing the contributions of team members.
  • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Providing and Ensuring Exceptional Customer Service
  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  • Empowers employees to provide excellent customer service.
  • Meets quality standards and customer expectations on a daily basis.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Additional Responsibilities
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Develops and maintains a working relationship with local law enforcement authorities.
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Provides guidance in setting health and safety policies and standards.
  • Coordinates with Event Sales for VIP escort and media control for large events.

FAQs

What is the job title for this position?

The job title is Security Manager.

Where is the location of the job?

The job is located at W Amsterdam, Spuistraat 175, Amsterdam, Netherlands, 1012 VN.

What are the main responsibilities of the Security Manager?

The main responsibilities include managing security operations, leading security teams, providing exceptional customer service, and handling additional responsibilities related to safety and security.

What qualifications are required for this position?

A minimum of two years of previous work experience in a similar role, fluent verbal and written English skills, and the Security Accreditation of at least ‘Beveiliger 2’ are required.

What is the work schedule for this position?

The schedule for this position is full-time.

Is prior experience in hospitality necessary?

Yes, previous work experience in a similar environment is required.

Is knowledge of Dutch required for this position?

While fluent English skills are required, Dutch is appreciated, as are other languages.

What type of work culture does W Hotels promote?

W Hotels promotes a work culture that encourages creativity, growth, and a spirit of curiosity, where employees are inspired to live their best lives.

Does the Security Manager have to provide medical attention?

Yes, the Security Manager is responsible for providing timely medical attention when necessary.

How does the hotel view diversity and inclusion?

Marriott International, which includes W Hotels, is committed to hiring a diverse workforce and sustaining an inclusive culture. They do not discriminate based on disability, veteran status, or any other basis protected under law.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.