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Security Officer

  • Job
    Full-time
    Junior Level
  • Healthcare
    Facilities Management
  • Eau Claire

AI generated summary

  • You need a high school diploma, 2 years of relevant experience, strong customer service skills, valid driver's license, and certifications in healthcare security and training within specified timelines.
  • You will patrol premises, assist visitors, respond to emergencies, manage crises, prepare reports, enforce policies, and ensure safety during evacuations, including using a taser if required.

Requirements

  • High school degree or GED equivalent is required.
  • Associate's degree in law enforcement, criminal justice, security, or a related field preferred; minimum two years of experience in a customer service, military, security position and/or a similar role; experience in a healthcare setting preferred; experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation; experience with Windows XP or newer as well as intermediate skills in Microsoft Office software applications; technical aptitude to work with Security Technology is preferred.
  • Previous security experience; able to work independently and in a team-environment; requires strong sense of customer service and interpersonal skills to interact with patients, visitors and employees; requires strong written and verbal skills; strong problem solving skills are necessary.
  • Has the ability to read and communicate effectively in a pleasant, courteous, professional and friendly manner. Maintains a professional appearance at all times per organizational and department standards. Can restrain potentially violent individuals; demonstrated ability to remain calm and assume control of emergency situations.
  • Staff must participate in routine and ongoing training and development programs as required by the organization or department.
  • Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy; must obtain certification from the International Association for Healthcare Security and Safety (IAHSS) as a Healthcare Security Officer within 6 months. Training certification in AVADE Workplace Violence Training, basic CPR and AED, required within 1 year.

Responsibilities

  • Mayo Clinic Global Security Officers provide a professional level of customer service and security presence. A Security officer will proactively patrol Mayo Clinic property and security sensitive areas. Will assist visitors, patients and staff as need be and help prevent and deter fire, theft, vandalism, illegal entry, etc.
  • May utilize security vehicle on a regular or occasional basis; enforces Mayo policies and responds to complaints and service calls for wrongdoing, prepares incident reports/activity logs, and may work in the Security control centers.
  • A Security Officer adapts to unpredictable and stressful situations; manages altercations and emergency crises in an effective and professional manner; operates and communicates on a two-way radio; exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people in stressful situations. They will frequently be walking, standing, stooping, bending, lifting, pulling, climbing, reaching, and pushing, and occasionally running; is able to move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance; assists patients, volunteers, visitors, and staff with emergency evacuations, including evacuations in stairwells, to include handling emergency evacuation devices used to transport patients and others to safety; makes effective decisions as an emergency first responder, is confident in stressful situations, and works as a team member with other emergency responders, including law enforcement and fire/rescue personnel.
  • They are able to work nights and weekends for security and protection assignments and when required by emergency or special situations.
  • This position may be required to carry and deploy a taser.

FAQs

What is the job title for this position?

The job title is Security Officer.

What qualifications are required for this Security Officer position?

A high school degree or GED equivalent is required. An Associate's degree in law enforcement, criminal justice, security, or a related field is preferred, along with a minimum of two years of experience in a customer service, military, or security position.

Is previous security experience necessary?

Yes, previous security experience is preferred.

What are the working hours for this Security Officer position?

The position works a varying schedule based on a self-scheduling model, including shifts from 6:00 am to 6:00 pm and 6:00 pm to 6:00 am.

Are weekends included in the work schedule?

Yes, weekend rotations are required, with the Officer working one of two weekends in a pay period.

Is training provided for this position?

Yes, staff must participate in routine and ongoing training and development programs as required by the organization or department.

Will I need to carry a taser as part of my duties?

Yes, this position may require the officer to carry and deploy a taser.

What types of certifications are needed for this role?

Candidates must obtain certification from the International Association for Healthcare Security and Safety (IAHSS) as a Healthcare Security Officer within 6 months and receive training certification in AVADE Workplace Violence Training, basic CPR, and AED within 1 year.

Does this position provide benefits?

Yes, this position is benefits eligible.

What is the compensation range for the Security Officer position?

The compensation range is $19.42 - $25.28 per hour.

Is the Security Officer position eligible for visa sponsorship?

No, this vacancy is not eligible for sponsorship and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Is there a requirement for working in stressful situations?

Yes, a Security Officer must effectively manage unpredictable and stressful situations while exhibiting good judgment and professionalism.

Will I need to assist with emergency evacuations?

Yes, the Security Officer is responsible for assisting patients, volunteers, visitors, and staff with emergency evacuations.

Is there a dress code for this position?

Yes, candidates must maintain a professional appearance at all times per organizational and department standards.

Can I apply if I have a disability?

Yes, Mayo Clinic encourages individuals with disabilities to apply for positions and provides reasonable accommodations to access job openings.

Where can I find more about the work environment at Mayo Clinic?

You can learn more about what each unique Mayo Clinic campus has to offer and where your best fit is through their official website or employee testimonials.

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Mission & Purpose

Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career. Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world. We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.