Security Site Supervisor -$59,000/salary

Sunstates Security

Aug 6, 2024

Applications are closed

Job
Full-time
Senior Level
Aston

Requirements

* 5 years of supervisory experience
* Security experience
* Computer proficiency with Microsoft Office
* Report writing experience
* Excellent customer service and communication skills
* Valid Driver's License with clean driving record and reliable transportation
* Professional appearance and attitude
* Ability to work weekends and Holidays as needed
* High School diploma or equivalent

Responsibilities

Responsible for the direction, coordination, and management of all site Security Officers.
Identify and recruit new talent with the assistance of the HR department.
Train, develop, motivate and empower Security Officers to effectively and efficiently oversee all day-to-day operations of the site and promote the highest standards of efficiency, profitability, customer service and ethics.
Active participation in the employee on-boarding process including new hire interviewing and selection of candidates that meet Sunstates required level of qualifications and skills, ensure hires receive appropriate training and licensure within the designated time-frame.
Manage employee performance for the sites including appraising performance; administering reward and incentive programs; coaching and staff development initiatives; corrective actions with branch management guidance.
Promote positive employee relations through meeting and developing a rapport with all internal & external customers, addressing complaints and resolving issues with regional management guidance.
Act as the primary contact for the sites and contacting the local office when necessary.
Maintain records with the officers assigned to the sites to assure full participation with the Sunstates Security LMS and training platform when applicable.
Coordinate with Region to establish site's goals & objectives and communicate these with the customers as required.
Work with action plans towards goal achievement, including establishment of sites and personnel quotas and/or goals.
Manage administrative and operational functions to ensure the working schedule is accurate, projected working schedule is posted, vacation or time off requests are within company guidelines, the branch receives the scheduled weekly hours, and personnel topics are address with management guidance.
Manage account inspections and the inspection scorecard to assure compliance and meet/exceed our commitment.
Produce Quality Assurance checks through eHub to assure positive results.
Ensure that you are able to response to questions for security personnel, response to site events, or have qualifies backup when you are not able to remain available.
Ensure accounts remain consistently on budgetary and service-related targets, be able to respond effectively to goal deficiencies, and generate and implement action plans to remedy deficiencies and meet or exceed goals (overtime, turnover, uniform management).
Foster a superior level of customer relations/service in order to ensure client retention and satisfaction.
Promote Sunstates reputation of professionalism and ethics; and to create and expose new and existing opportunities and markets.

FAQs

What is the salary for the Security Site Supervisor position?

The salary for the Security Site Supervisor position is $59,000 annually.

What qualifications are required for this role?

Candidates must have 5 years of supervisory experience, security experience, computer proficiency with Microsoft Office, report writing experience, excellent customer service and communication skills, a valid driver's license with a clean driving record, and a professional appearance and attitude.

What benefits does Sunstates Security offer to its employees?

Sunstates Security offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, 401k savings plan with company match, paid vacation, paid sick days, paid holidays, educational assistance, and more.

Is prior security experience necessary for this position?

Yes, prior security experience is required for the Security Site Supervisor position.

Are there opportunities for career growth within Sunstates Security?

Yes, Sunstates Security is committed to career growth opportunities and extensive internal training for its employees.

Will the Security Site Supervisor position require working weekends and holidays?

Yes, the Security Site Supervisor may be required to work weekends and holidays as needed.

Is there an onboarding process for new hires?

Yes, the role involves active participation in the employee onboarding process, including interviewing, selection, and ensuring appropriate training and licensure for new hires.

Can I apply if I do not have a high school diploma?

No, a high school diploma or equivalent is required for this position.

Do I need to have my own transportation for this role?

Yes, a valid driver's license and reliable transportation are required for the Security Site Supervisor position.

What does the training process look like for Security Officers?

The Site Supervisor will ensure that Security Officers receive appropriate training and licensure within the designated timeframe as part of their responsibilities.

Sunstates Security

Defence & Aerospace

Industry

5001-10,000

Employees

1998

Founded Year

Mission & Purpose

Sunstates Security, LLC is one of the industry's leading providers of contract security services. Sunstates is a nationally certified Women's Business Enterprise (WBE) and an industry leader with a differentiated approach to providing successful, cost-effective, quality contract security programs to Fortune 500 companies, municipalities and small business entities alike throughout the United States. Sunstates has millions of hours of contract security experience, and all the resources and strength you expect from the largest providers, but our organization is uniquely structured to ensure consistently superior, client-centric service at the local level. Because our service is highly personalized, we are careful to court the business of clients who embrace the same partnership ideals that we do. Our client support philosophy centers on availability and accountability. Our management team is constantly accessible to you and accountable for the level of service provided. We genuinely care about our clients. Our people know their roles on our team are critical, and they realize their contributions are recognized and rewarded. By offering every opportunity for personal fulfillment, professional growth and career advancement, we prove that we genuinely care about our people. The security industry is no exception to the general wisdom that “you get what you pay for.” We really understand our industry. We encourage you to visit our website www.SunstatesSecurity.com to learn more about our unique management structure and operating style. Sunstates Security has achieved double-digit growth in virtually every year of operation since our founding in 1998. Our client and employee retention rate is one of the highest in the industry. And we're widely regarded as the "up and coming" leader in security services