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Security Supervisor

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Hilton

10d ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    Facilities Management
  • Cape Town

AI generated summary

  • You need prior security experience, knowledge of fire/safety/first aid, strong communication skills, excellent presentation, and training qualifications.
  • You will monitor hotel operations, manage security documentation, recommend system improvements, review incidents, train and supervise the Security Team, and conduct regular briefings.

Requirements

  • Previous security experience, preferably working within an industry which monitored large volumes of people movement
  • Experience in planning, organizing, and enforcing security systems
  • Current and working knowledge (proof of valid qualifications required) of fire, safety, and first aid
  • Excellent inter-personal and communication skills
  • Excellent personal presentation
  • Previous training experience with relevant qualifications

Responsibilities

  • Constant vigilance of hotel operations and premises
  • Maintain all documents and key systems to legal and Company requirements
  • Recommend improvements in surveillance, security, and fire systems
  • Review, quickly and thoroughly, any incidents with the intention of preventing re-occurrences
  • Train and supervise the Security Team, organize work schedules, and ensure all policies are followed
  • Conduct regular briefings with the Security Team

FAQs

What are the primary responsibilities of a Security Supervisor at Hilton?

The primary responsibilities include ensuring the safety and security of all Guests, Team Members, and visitors, maintaining security documentation, recommending improvements in surveillance and security systems, reviewing incidents, training and supervising the Security Team, and conducting regular briefings.

What qualifications are necessary to become a Security Supervisor?

Previous security experience, preferably in environments with high volumes of people movement, knowledge of fire, safety, and first aid, and excellent interpersonal and communication skills are necessary. Proof of valid qualifications is also required.

Is prior supervisory experience required for this role?

While previous supervisory experience is preferred, what’s most important is a background in security and the ability to train and lead a team effectively.

What does the training for the Security Team involve?

The training involves organizing and conducting sessions to ensure the team understands security protocols and policies, as well as staying updated on relevant legal and company requirements.

What is the work culture like at Hilton?

Hilton promotes a culture of hospitality focused on teamwork and exceptional guest experiences, with a vision to create remarkable hospitality experiences around the world.

Is experience in customer service beneficial for this role?

Yes, experience in customer service is beneficial as it helps in effectively communicating with Guests and Team Members to ensure their safety and security.

Do I need certifications in fire safety and first aid?

Yes, you will need current and valid certifications in fire safety and first aid as part of the qualifications for this role.

Are there opportunities for advancement in this position?

Yes, there are opportunities for advancement within Hilton as it supports the growth and development of its Team Members.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay