FAQs
What are the primary responsibilities of a Security Supervisor at Hilton?
The primary responsibilities include ensuring the safety and security of all Guests, Team Members, and visitors, maintaining security documentation, recommending improvements in surveillance and security systems, reviewing incidents, training and supervising the Security Team, and conducting regular briefings.
What qualifications are necessary to become a Security Supervisor?
Previous security experience, preferably in environments with high volumes of people movement, knowledge of fire, safety, and first aid, and excellent interpersonal and communication skills are necessary. Proof of valid qualifications is also required.
Is prior supervisory experience required for this role?
While previous supervisory experience is preferred, what’s most important is a background in security and the ability to train and lead a team effectively.
What does the training for the Security Team involve?
The training involves organizing and conducting sessions to ensure the team understands security protocols and policies, as well as staying updated on relevant legal and company requirements.
What is the work culture like at Hilton?
Hilton promotes a culture of hospitality focused on teamwork and exceptional guest experiences, with a vision to create remarkable hospitality experiences around the world.
Is experience in customer service beneficial for this role?
Yes, experience in customer service is beneficial as it helps in effectively communicating with Guests and Team Members to ensure their safety and security.
Do I need certifications in fire safety and first aid?
Yes, you will need current and valid certifications in fire safety and first aid as part of the qualifications for this role.
Are there opportunities for advancement in this position?
Yes, there are opportunities for advancement within Hilton as it supports the growth and development of its Team Members.