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Self Checkout Attendant

  • Job
    Full-time
    Entry Level
  • Yellowknife
  • Quick Apply

AI generated summary

  • You must be 16 years or older to apply for this position.
  • You will maintain a clean self-checkout area, assist customers with self-service options, promote company programs, address issues, respond to alarms, and manage equipment.

Requirements

  • Age - 16 or older

Responsibilities

  • 1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
  • 2. Educates customers on the correct and efficient use of self-service options, when applicable.
  • 3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
  • 4. Observing the activities of a customer to determine when and if assistance is needed.
  • 5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
  • 6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
  • 7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
  • 8. Returns Scan & Go scanners to their home after use.

FAQs

What is the primary role of a Self-Checkout Attendant?

The primary role of a Self-Checkout Attendant is to provide exceptional customer service, assist customers with processing transactions through self-service areas, and ensure a positive shopping experience.

What are the main responsibilities of a Self-Checkout Attendant?

The main responsibilities include keeping the checkout area clean and organized, educating customers on self-service options, promoting company programs, observing customer activities, explaining interventions and quality checks, responding to EAS alarms, and calling for assistance when necessary.

What is the minimum age requirement for this position?

The minimum age requirement for this position is 16 years or older.

Are there any preferred qualifications for this role?

There are no specific preferred qualifications listed for this position.

Is there any support for disability-related needs during the application process?

Yes, Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Where is the primary location for this job?

The primary location for this job is at 313 Old Airport Rd, Yellowknife, NT X1A 3T3, Canada.

Is prior retail experience necessary for the Self-Checkout Attendant position?

The job description does not specify any minimum qualifications beyond the age requirement, suggesting that prior retail experience is not necessary.

What should I do if I encounter a technical issue at the self-service area?

You should call the Customer Service Manager if the self-service area is low on cash or experiences a technical issue.

Will I be trained for the responsibilities required in this job?

While the job description does not specifically mention training, the role involves educating customers and providing assistance, which typically implies some level of training will be provided.

Do Self-Checkout Attendants promote any company programs?

Yes, Self-Checkout Attendants are expected to promote company-sponsored programs such as credit card services, product protection, and charity initiatives when applicable.

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.

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