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Self Checkout Attendant

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Walmart Canada

Jul 30

  • Job
    Full-time
    Entry Level
  • Regina
  • Quick Apply

AI generated summary

  • You must have strong customer service skills, attention to detail, ability to operate self-checkout systems, and effectively assist shoppers in completing their transactions.
  • You will assist customers with self-checkout processes, troubleshoot issues, ensure a smooth transaction experience, and maintain a clean, organized checkout area.

Requirements

  • Age - 16 or older

Responsibilities

  • Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
  • Educates customers on the correct and efficient use of self-service options, when applicable.
  • Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
  • Observing the activities of a customer to determine when and if assistance is needed.
  • When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
  • Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
  • Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
  • Returns Scan & Go scanners to their home after use.

FAQs

What is the primary role of a Self Checkout Attendant at Walmart Canada?

The primary role of a Self Checkout Attendant is to provide exceptional customer service, assisting customers with processing transactions through the self-service area while ensuring a positive shopping experience.

What are the key responsibilities of a Self Checkout Attendant?

Key responsibilities include keeping the self-service area clean and organized, educating customers on the use of self-service options, promoting company programs, observing customer activities for assistance needs, explaining interventions during self-service, managing EAS alarms, contacting the Customer Service Manager for issues, and returning Scan & Go scanners after use.

What age must candidates be to apply for the Self Checkout Attendant position?

Candidates must be 16 years of age or older to apply for the position of Self Checkout Attendant.

Are there any preferred qualifications for this job?

There are no specific preferred qualifications listed for this position; however, Walmart accommodates disability-related needs as required by law.

Where is the primary location for the Self Checkout Attendant position?

The primary location for this position is 2150 Prince Of Wales Dr, Regina, SK S4V 3A6, Canada.

What should I do if the self-service area is low on cash or has a technical issue?

If the self-service area is low on cash or has a technical issue, the Self Checkout Attendant should call the Customer Service Manager for assistance.

How does Walmart Canada support individuals with disabilities?

Walmart Canada supports individuals with disabilities by accommodating their related needs as required by law.

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Walmart Canada

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.