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Self Checkout Attendant

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Walmart Canada

Aug 3

  • Job
    Full-time
    Entry Level
  • Caledon
  • Quick Apply

AI generated summary

  • You must be 16 years or older to apply for this position.
  • You will maintain a clean self-checkout area, assist customers with self-service use, promote programs, perform quality checks, handle EAS alarms, and manage cash or technical issues.

Requirements

  • Age - 16 or older

Responsibilities

  • Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
  • Educating customers on the correct and efficient use of self-service options, when applicable.
  • Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
  • Observing the activities of a customer to determine when and if assistance is needed.
  • When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
  • Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
  • Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
  • Returning Scan & Go scanners to their home after use.

FAQs

What is the role of a Self Checkout Attendant?

The Self Checkout Attendant assists customers with processing transactions at self-service areas and provides exceptional customer service to ensure a positive shopping experience.

What are the main responsibilities of a Self Checkout Attendant?

Main responsibilities include keeping the self-service area clean, educating customers on using self-checkout options, promoting company programs, observing customers for assistance needs, performing quality checks, responding to EAS alarms, and reporting cash shortages or technical issues to the Customer Service Manager.

What are the minimum qualifications for this position?

The minimum qualification is that applicants must be 16 years of age or older.

Are there any preferred qualifications for a Self Checkout Attendant?

There are no specific preferred qualifications listed for this position.

Where is the primary location for this job?

The primary location for this job is 150 Mcewan Dr E, Bolton, ON L7E 2Y3, Canada.

How does Walmart accommodate employees with disabilities?

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

What is expected of me in terms of customer interaction?

You are expected to provide exceptional customer service, educate customers on the self-service options, and offer assistance as needed, ensuring a positive shopping experience.

What should I do if I encounter a technical issue at a self-checkout station?

You should call the Customer Service Manager if there is a technical issue or if the self-service area is low on cash.

Do Self Checkout Attendants receive training?

While the job description does not specify training details, it is expected that training will be provided to ensure attendants can effectively assist customers and perform their duties.

Is there a specific dress code for Self Checkout Attendants?

The job description does not mention a dress code; however, it is typical for retail positions to have a standard uniform or dress regulations which would be provided upon employment.

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Walmart Canada

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.