FAQs
What are the primary responsibilities of a Senior Account Executive in Professional Services at Microsoft?
The primary responsibilities include cultivating relationships with customers, leading digital transformation initiatives, developing comprehensive account plans, overseeing complex accounts, engaging with internal partners, and driving business outcomes to create value for customers.
What qualifications are required for this position?
Candidates need 5+ years of account management experience or equivalent, a Bachelor's Degree in Business, Technology, or a related field along with 8+ years of relevant industry experience, or a Master's Degree in Business Administration with 6+ years of relevant experience.
Is experience in a specific industry required for this role?
While not explicitly required, experience in industries such as Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, or Education is preferred as it helps in driving digital transformation strategies aligned with customer needs.
What does the account management aspect of this role involve?
The account management aspect involves overseeing multiple accounts, leading planning and prioritization efforts, managing pipeline strategies, reducing complexity for the customer, and ensuring high levels of commitment and accountability across virtual teams.
How does a Senior Account Executive engage with customers?
They engage with customers through consultative selling techniques, building relationships with decision-makers, establishing trust, and providing insights and guidance on transformation strategies to drive business change.
What methods are used to maximize upselling and cross-selling opportunities?
Methods include developing tailored business plans and presentations that highlight Microsoft and partner solutions, leveraging virtual teams to identify new opportunities, and aligning offerings with customer KPIs and industry needs.
What role does industry knowledge play in this position?
Industry knowledge is crucial as it allows the Senior Account Executive to position Microsoft solutions effectively within the context of industry trends, competitive landscapes, and to provide insights that drive customer transformation.
Is collaboration with internal and external partners a part of this role?
Yes, collaboration with both internal partners and external stakeholders is essential to promote long-term transformation strategies and drive joint solutions that benefit both Microsoft and the customer.
Are there opportunities for professional growth in this role?
Yes, the position offers significant opportunities for professional growth by working with diverse teams, engaging with industry experts, and leading impactful customer transformations.
Does Microsoft offer equal opportunities for employment?
Yes, Microsoft is an equal opportunity employer and provides consideration for employment without regard to various protected characteristics as outlined in their employment policy.