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Senior Account Manager

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CSM

10d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You need strong project management, communication and negotiation skills, with the ability to handle multiple tasks simultaneously. Confidence in taking the financial lead, promoting collaboration, and leading cross-functional teams is key. Thrive in a fast-paced environment and possess a professional yet approachable attitude.
  • You will be the central point of contact for clients, managing project delivery, budgets, logistics, and team members. Ensure client expectations are met, drive revenue, monitor budgets, and promote health and safety and sustainability practices.

Requirements

  • The Skills And Experience You Need:
  • Strong project management experience across operational planning and delivery, to challenging timeframes.
  • Collaborative and clear approach to commercial development and communication.
  • Strong in relationship management and diplomacy, including negotiating with and influencing decision making.
  • Ability to handle numerous tasks simultaneously, prioritising and delegating where required, while ensuring continuous attention-to-detail.
  • Excellent organizational and communication skills, ensuring project systems and procedures are setup and structured correctly.
  • Ability to think on your feet, evaluate risks and take decision to resolve issues, demonstrating problem solving skills.
  • Confident taking the financial lead on projects and client accounts, managing budgets and cost control.
  • Promoting collaboration and cooperation across our business. Comfortable working with and managing groups of cross-functional teams, some of which may work remotely or across other locations/offices.
  • Desire to work in an environment where co-workers challenge each other's' thinking to produce a better product for clients.
  • Entrepreneurial, analytical, strategic and creatively inquisitive.
  • Flexibility to move between events and Wasserman Live teams to develop knowledge and skills, to support the wider business.
  • Must possess a strong work ethic and thrives in a fast-paced environment.
  • Professional attitude at all times, coupled with an enthusiasm to succeed and approachable attitude.
  • Ability to motivate others and always lead by example.

Responsibilities

  • The job role will include tasks and responsibilities such as :
  • Central senior day to day contact for our clients and overall management of project delivery.
  • Creation of project and signage programs, budgets and project documentation, developing successful delivery strategies based on client-led operational deadlines.
  • Detailed advance planning and management of complex logistical requirements.
  • Providing clear and timely internal communications, working with Wasserman Live Studio, Production and Logistics Teams to schedule capacity and ensure detailed planning, as well as management of on-site resource/teams.
  • Communicating and managing program deadlines with clients, ensuring key dates are met and client expectations are continuously managed.
  • Understand, develop and manage the client's objectives, priorities and expectations
  • Provide line management and direction to other team members, ensuring all client and Wasserman Live requirements are met to the highest standards and team members are supported and developed. Lead by example and ensure knowledge sharing within the team and wider business.
  • Ensuring Wasserman Live and client Health and Safety processes are adhered to, promoting best practice across every single project. Working with the Wasserman Live H&S Manager to ensure documentation is correct, continuously reviewed and updated.
  • Ensuring contract terms are understood, monitored and met, and your wider account team continues to deliver a high-quality service against agreed contract KPIs.
  • Building strong, trusted and long-lasting relationships, providing strategic advice to clients leading to development of existing revenue streams, identification of new business opportunities and ongoing contract renewal.
  • Senior oversight and day-to-day budget control, working closely with the Account Director and Associate Director to monitor, control and accurately price projects, maximizing margins and ensuring timely payment schedules.
  • Proactively drive and champion Wasserman Live's sustainability policy, finding innovative ways to align our goals with that of our clients through the use of more environmentally friendly products, processes and delivery strategies.

FAQs

What are the main responsibilities of a Senior Account Manager in this role?

The main responsibilities include being the central senior contact for clients, creating project and signage programs, managing logistical requirements, providing clear internal communications, meeting project deadlines, managing teams, adhering to health and safety processes, overseeing budgets, driving sustainability initiatives, and building strong client relationships.

What skills and experience are required for this Senior Account Manager role?

Strong project management experience, collaborative and clear communication skills, relationship management and negotiation abilities, multitasking and attention-to-detail, organizational and problem-solving skills, financial management and budget control proficiency, teamwork and cross-functional collaboration, analytical and strategic thinking, flexibility and willingness to learn, and a strong work ethic with a professional and approachable attitude.

What is the work environment like for a Senior Account Manager in this role?

The work environment is described as extremely busy, fast-paced, exciting, and diverse. The role involves working as part of an experienced and dynamic team, with a focus on the successful management and operational delivery of extensive signage and branding projects throughout the UK, Europe, and globally. The role also involves collaborating with various teams within the company to ensure successful project outcomes.

Deploying Talent

Law
Industry
51-200
Employees

Mission & Purpose

CSM es una consultora de servicios migratorios orientada a asesorar al Cliente de manera integrada, en el marco regulatorio internacional y local, que generalmente se genera en la dinámica de las Empresas antes de la contratación de personal extranjero de manera temporal o permanente.