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Senior Account Manager

  • Job
    Senior Level
  • Sales & Business Development
  • Phoenix

AI generated summary

  • You need experience as an Account Manager and demonstrated ability to manage client relationships, analyze data, and develop solutions in insurance industry.
  • You will manage client accounts, research industry trends, analyze policy terms, negotiate with carriers, develop coverage plans, and mentor junior staff.


  • The Senior Account Manager is one of the primary business contacts for Clients and is responsible for possessing and applying knowledge of industry trends and related regulations while servicing Clients’ accounts in an innovative and efficient manner
  • This individual is responsible for overseeing the servicing of a designated book of business as relating to marketing, claims, and administration
  • Researches an issues’ root cause, implements, and resolves policy-related issues
  • Recommends potential enhancements or improvements to processes, products, and/or policies
  • Develops financial models and reports for Client and more senior staff, provides interpretation and implication of analysis, as well as recommendations
  • Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans
  • Engages in Client strategy meetings to manage insured expectations for upcoming term
  • Develops and presents coverage plan and renewal terms to Client
  • Assesses and interprets exposure information from the Client
  • Analyzes quotes from carriers to determine appropriate recommendations
  • Interprets and evaluates policy terms to ensure adequate coverage for Client’s identified exposures
  • Facilitates Client premium financing
  • Participates in negotiations with carriers for new and renewal quotes
  • Reviews new business opportunity information and provides related recommendations to Unit Manager/Account Executive
  • Researches and understands industry trends and government regulations
  • Mentors and trains junior-level staff
  • Perform other work-related duties as assigned


What qualifications are required for the Senior Account Manager position at Lockton?

The ideal candidate will possess a bachelor’s Degree in Business Administration or related field and/or years of experience equivalent. Typically, five or more years of Client services experience is required. Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) is also required.

What are the primary responsibilities of the Senior Account Manager at Lockton?

The Senior Account Manager is responsible for overseeing the servicing of a designated book of business, developing financial models and reports for Clients, providing consultative advice, analyzing quotes from carriers, participating in negotiations, mentoring junior-level staff, and more.

Is travel required for the Senior Account Manager position at Lockton?

Yes, the Senior Account Manager must be able to travel by automobile and aircraft, and be away from home more than one day and night.

Are there opportunities for advancement within the Senior Account Manager role at Lockton?

The Senior Account Manager position may be eligible for annual discretionary bonus consideration, providing opportunities for advancement within the role.

What sets Lockton apart as an employer for Senior Account Managers?

Lockton is passionate about helping their employees achieve their ultimate potential, encouraging personal growth and development. The company values innovation, excellence in client service, community involvement, and a caring culture.

Founded Year

Mission & Purpose

What makes Lockton stand apart is also what makes us better: independence. Lockton's private ownership empowers its 10,750+ Associates doing business in over 140+ countries to focus solely on clients' risk and insurance needs. With expertise that reaches around the globe, Lockton delivers the deep understanding needed to accomplish remarkable results.