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Senior Account Manager



18d ago

  • Job
    Junior, Mid & Senior Level
  • Sales & Business Development
  • London

AI generated summary

  • You need 2+ years account/relationship management, great communication skills, strong commercial acumen, and experience in high-growth companies. Be a self-starter, organized, and able to work autonomously in Central London restaurants.
  • You will maintain, grow relationships with Central London restaurants, analyze data for performance improvement, negotiate contracts, collaborate across teams, and innovate for Deliveroo’s growth.


  • 2+ years experience in account/relationship management (or similar)
  • Effective relationship-building and communication skills whether face-to-face, through phone or email
  • Strong commercial acumen and comfortable understanding and using data
  • Experience in working in a dynamic high-growth company is preferable
  • Self-starter, hard worker and well-organised
  • Ability to work autonomously whilst out meeting restaurant partners in Central London


  • Maintaining and growing relationships between Deliveroo and our top Central London restaurant partners through strong communication both face-to-face and remotely
  • Driving restaurant performance through data analysis and industry knowledge to maximise order volume and growth potential through Deliveroo
  • Negotiating contracts and terms of partnership
  • Liaising with our restaurant and rider operations teams to improve operational efficiencies
  • Working with marketing teams to accelerate restaurant order growth
  • Working with our central Pebble team to ensure restaurants are kept in the loop
  • Innovating and presenting new ideas to increase Deliveroo growth and efficiencies


What are the main responsibilities of a Senior Account Manager at Deliveroo?

The main responsibilities include maintaining and growing relationships with top restaurant partners, driving restaurant performance through data analysis, negotiating contracts, improving operational efficiencies, working with marketing teams to accelerate growth, collaborating with the central Pebble team, and innovating new ideas for increased growth and efficiencies.

What qualifications and experience are required for the Senior Account Manager position?

Applicants should have at least 2 years of experience in account/relationship management or a similar role, strong communication skills, commercial acumen, experience in a high-growth company is preferable, be a self-starter, hard worker, well-organised, and able to work autonomously while meeting restaurant partners in Central London.

What is the company culture like at Deliveroo?

Deliveroo is a technology-driven company with a mission to be the definitive food company, transforming the way the world eats by making food more convenient and accessible. The company values autonomy, new ideas, and a fast-paced environment. Diversity is also key, with a focus on creating a workplace that represents the beautifully diverse world we live in.

What benefits does Deliveroo offer to its employees?

Deliveroo prioritises employee welfare and offers benefits in areas such as family, finance, community, growth, and more. The company values inclusivity and diversity, welcoming individuals from all backgrounds and identities. Overall, Deliveroo aims to create a great workplace for its employees to thrive in.

We’re a food company, aiming to be the food company. Fancy joining that mission?

Retail & Consumer Goods
Founded Year

Mission & Purpose

Deliveroo is an online food delivery platform that connects customers with a wide range of restaurants and food establishments. Through their website and mobile app, customers can browse menus, place orders, and have their favourite meals delivered directly to their doorstep. Deliveroo's ultimate mission is to provide convenient and efficient food delivery services, giving customers access to a diverse selection of cuisines from local restaurants. Their purpose is to support restaurants and food vendors by expanding their reach and customer base, enabling them to thrive in the digital age and compete in the increasingly competitive food delivery market. Deliveroo aims to enhance the overall dining experience for customers while helping restaurant partners grow their business and adapt to evolving consumer preferences.

Culture & Values

  • Live and Breathe our Marketplace

  • Play to Win

  • Celebrate Difference

  • Champion Big and Small Innovations

  • Obsess about Operational Excellence

  • Be Curious and Intellectually Honest