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Senior Account Manager - EMEA

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Lyst

18d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You must have strong media partnership experience, proven success in delivering six-figure campaigns, exceptional communication skills, ability to build strong relationships, financial acumen, and be a proactive problem solver. Travel and European language skills are advantageous.
  • You will oversee on-time, on-budget media campaign delivery, troubleshoot potential issues, build strong partner relationships, lead internal teams, manage high-value campaigns, and drive repeat business through quality customer experiences.

Requirements

  • Ability to travel across EMEA when required to do so
  • A solid understanding of media partnerships and how they bring incremental value to the partner
  • Proven experience of delivering six figure multi platform campaigns (ideally within a matrix organisation)
  • Familiarity with executing media plans and handling production reports, including a deep understanding of platform specifications and delivery requirements for various media channels
  • The highest level of problem solving ability alongside visionary, bigger picture thinking
  • Exceptional communication and interpersonal skills, demonstrating the ability to build rapport and instil trust in both partners and internal stakeholders
  • Experience in dealing with senior stakeholders and the ability to build strong relationships internally and externally with key stakeholders at all levels
  • Extensive experience in establishing and nurturing strong partner relationships, as well as successfully retaining and expanding key accounts
  • High levels of financial acumen including experience in budget management and an understanding of account / project profitability
  • Self starter that requires minimal supervision
  • An active problem solver with a positive and proactive attitude
  • European language is advantageous

Responsibilities

  • Ensure accurate, timely and on budget delivery of media campaigns in line with agreed scope of work
  • Anticipate future changes to timelines or scope and actively troubleshoot scenarios ensuring they are presented to the client in advance of them happening
  • Collaborate with the sales lead to identify and pursue new business opportunities offering higher levels of value to the partner
  • Build a strong rapport with the partner by organising regular scheduled video calls to discuss project/s and company updates
  • Develop multiple stakeholder relationships with our partners, understanding each individual's motivator and how they can benefit from working with Lyst
  • Lead and motivate numerous internal teams towards delivering market and sector leading work
  • Manage high value multiple platform campaigns end to end - across production, social, paid social, editorial and newsletter
  • Work closely with the legal and finance team ensuring processes are adhered to and invoices are raised in the timely manner
  • Proactively develop, implement and share new ways to improve the quality of work within the business
  • Oversee the evaluation of completed campaigns and sharing of results, including suggested ways to improve future projects
  • Be responsible for driving repeat business through the lens of delivery a quality customer experience
  • Manage relationships with other interlinked stakeholders and agencies

FAQs

What qualifications or experience are required for the Senior Account Manager - EMEA position?

The ideal candidate will have previous experience in account management, preferably in the digital media industry. A strong understanding of EMEA market trends and excellent communication and organizational skills are also essential.

What is the main focus of this role?

The main focus of the Senior Account Manager - EMEA role is to work closely with the Media Sales team to deliver value to our biggest partners, drive incremental revenue, and provide first-class partner service within the media and editorial business unit.

What kind of personality traits are best suited for this role?

This role is best suited for a dynamic, entrepreneurial, and ambitious individual who thrives in a fast-paced, high reward environment. The candidate should be excited about growth and comfortable pushing through personal comfort zones. Strong communication and organizational skills are also key.

Who will the Senior Account Manager - EMEA be working closely with?

The Senior Account Manager - EMEA will be working closely with the VP Partnerships and a talented team within a highly matrixed organization. Collaboration with the Media Sales team and other stakeholders will be essential in delivering value to partners and driving incremental revenue.

What is the overall goal of the Senior Account Manager - EMEA role?

The overall goal of the Senior Account Manager - EMEA is to deliver value to partners, drive incremental revenue, provide first-class partner service within the media and editorial business unit, and be recommended as an expert in the field.

Fashion & Arts
Industry
201-500
Employees
2010
Founded Year

Mission & Purpose

Lyst is a fashion e-commerce platform that brings together thousands of fashion brands and retailers, offering users a convenient way to discover and shop for clothing, shoes, accessories, and more. Their ultimate mission is to revolutionise the online fashion shopping experience by providing a personalised and curated platform that helps users find the perfect fashion items that match their style and preferences. Lyst's purpose is to connect fashion enthusiasts with a vast array of fashion choices, making the process of discovering and purchasing fashion items enjoyable and efficient.