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Senior Account Sales Representative

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Spectrum

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Bowling Green
    Remote

AI generated summary

  • You must have sales experience, a valid driver's license, strong communication skills, tech knowledge, ability to travel, and work in various weather conditions, including evenings and weekends.
  • You will enhance customer experience, meet sales goals, solicit residential customers, resolve issues, track competition, attend meetings, complete paperwork, and manage funds according to policy.

Requirements

  • Ability to read, write, speak and understand English
  • Knowledge of cold call sales skills, persuasion, and clear communication skills
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
  • Ability to work outside for extended periods in any season and/or during inclement weather
  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
  • Ability to complete documentation accurately
  • Ability to build mutually beneficial relationships with all management at assigned properties
  • Ability to communicate orally and in writing in clear and straightforward manner
  • Ability to maintain confidentiality
  • Ability to deal with the public in a professional manner
  • High School Diploma or equivalent work experience
  • Minimum of 1 year experience in sales or customer service
  • Valid driver's license with a satisfactory driving record within Company required standards
  • Ability to maintain high level of self-motivation
  • Ability to maintain favorable relations with subscribers, vendors and employees within the service area
  • Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
  • Ability to prioritize and organize effectively
  • Ability to use personal computer and software applications
  • Knowledge of cable or telecommunications services
  • Experience with consumer education of products and services
  • Office environment and / or outside environment with exposure to inclement weather
  • Must be able to lift 10-20 pounds for 20 – 30 feet (digital boxes, etc.)
  • Exposure to moderate noise levels
  • Must be able to work evenings and weekends
  • Variable hours: may include weekends, holidays, and split days off

Responsibilities

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
  • Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to same
  • Generates incremental revenue from existing customers by adding new/additional services or upgrades
  • Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
  • Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
  • Attends and actively contributes to sales meetings and training programs
  • Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
  • Collect and account for funds and provide receipts according to Company policy and guidelines

FAQs

What is the primary responsibility of a Senior Account Sales Representative?

The primary responsibility is to sell products and services to customers in assigned areas through door-to-door solicitation and by building relationships.

Is a high school diploma required for this position?

Yes, a high school diploma or equivalent work experience is required.

What kind of experience is preferred for this role?

A minimum of 1 year experience in sales or customer service is preferred.

What skills are important for a Senior Account Sales Representative?

Important skills include cold call sales skills, persuasion, clear communication, self-motivation, and the ability to build mutually beneficial relationships.

Are there specific certifications or licenses required?

Yes, a valid driver's license with a satisfactory driving record within company required standards is necessary.

What working conditions can be expected in this role?

Employees will work in both office and outside environments, with exposure to inclement weather, moderate noise levels, and must be able to lift 10-20 pounds.

Are evenings and weekends part of the work schedule?

Yes, variable hours may include weekends, holidays, and split days off.

Does the company support opportunities for advancement?

Yes, the company is committed to providing equal opportunities for employment and advancement.

What types of products and services will I be selling?

You will be selling products and services related to Spectrum Internet®, TV, Mobile, and Voice, among others.

Is travel required for this position?

Yes, the ability to travel to and from assigned territories and company facilities using a reliable personal vehicle is required.

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Spectrum

Telecommunications
Industry
10,001+
Employees

Mission & Purpose

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals.